OSS and BSS Training Courses Schedule


We offer seven courses on OSS – the systems that deal with the telecoms network itself and the business systems, dealing with customers, supporting processes such as orders, bills and payment collection.

Introduction to Frameworx is a 1-day ‘overview’ course on TMF Frameworx and its key components. Frameworx Fundamentals is a 4-dasy course that follows on from the overview and focuses on the architecture including eTOM, SID, TOGAF and TAM.

Understanding NGOSS goes a step further providing a comprehensive introduction to Enterprise Architecture from a telecoms industry perspective. It provides a methodology to developing a Telecoms-centric Enterprise Architecture by combining the best of NGOSS and TOG.

The 2-day Telecoms Billing IntroductionThis 2-day course, encompasses the entire billing process, end-to-end, providing a comprehensive overview and basis for further training.Telecoms Billing Intoro encompasses the entire billing process, providing an overview and sound basis for further training. It forms part of a series of billing courses totalling five days. The other 1-day courses are Interconnect Billing, IP Billing and Billing for GSM, GPRS and 3G Mobile Systems.

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London (6)

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

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