OSS and BSS Training Courses

Overview

We offer seven courses on OSS – the systems that deal with the telecoms network itself and the business systems, dealing with customers, supporting processes such as orders, bills and payment collection.

Introduction to Frameworx is a 1-day ‘overview’ course on TMF Frameworx and its key components. Frameworx Fundamentals is a 4-dasy course that follows on from the overview and focuses on the architecture including eTOM, SID, TOGAF and TAM.

Understanding NGOSS goes a step further providing a comprehensive introduction to Enterprise Architecture from a telecoms industry perspective. It provides a methodology to developing a Telecoms-centric Enterprise Architecture by combining the best of NGOSS and TOG.

The 2-day Telecoms Billing IntroductionThis 2-day course, encompasses the entire billing process, end-to-end, providing a comprehensive overview and basis for further training.Telecoms Billing Intoro encompasses the entire billing process, providing an overview and sound basis for further training. It forms part of a series of billing courses totalling five days. The other 1-day courses are Interconnect Billing, IP Billing and Billing for GSM, GPRS and 3G Mobile Systems.

  1. Introduction to Frameworx

    Get an overview of the TMF Frameworx and its key components on this 1-day Introduction to Frameworx course.

    1 Day Course Next Date September 5th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code TMFFXI
  2. Frameworx Fundamentals

    A 4-day course covering Frameworx architecture including eTOM, SID, TOGAF and TAM for OSS and BSS professionals within the telecoms sector.

    4 Day Course Next Date September 5th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code TMFFXF
  3. Telecommunications Billing Introduction

    A 2-day training course covering an introduction to telecommunications billing systems and architecture for telecoms professionals.

    2 Day Course Next Date June 27th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code PWL128
  4. Interconnect Billing

    A 1-day training course focusing on Interconnect Billing systems and architectures examining how carriers ensure revenue payments for interconnect services.

    1 Day Course Next Date June 26th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code PWL126
  5. IP Billing

    A 1-day training course examining billing for IP and Applications including charging architecture for services such as Voice over IP.

    1 Day Course Next Date June 28th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code PWL127
  6. Billing for GSM, GPRS and 3G Mobile Systems

    A 1-day training course covering billing systems and architectures for GSM, GPRS and 3G UMTS, including charging for roaming and carrier interconnect.

    1 Day Course Next Date June 27th ( London and Virtual Classroom ) 2 Classroom Dates 2 Virtual Classroom Dates Course Code PWL129

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What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

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