Nortel Training Courses

Nortel 5 Day Course on ERS Support - Specialist Boot Camp designed to appeal to engineers who need to renew their certification

Nortel CS1K Rls Support Expert Boot Camp Course

5 Day Bootcamp on Nortel Call Pilot Rls 5.5 Support - Gain knowledge & experience to complete the NCSS Certificaiton for installation and maintenance

5 Day Nortel Contact Center rls 6 Support - Intense Workshop covering relevant aspects of the Contact Centre Manager System.

Gain the knowledge to build, configure and administer a CS1K Rel 6 Telephone switch on this 10 day Nortel CS1K Rls 6 Support Specialist Bootcamp.

This 10 day course provides delegates with basic knowledge of IP networking and Telephony through the Installation and Commissioning phases of a CS1000 System implementation.

Update your skills to Release 6.2: Learn about the new platform requirements, compatibilities, and product enhancements.

In this course, you will learn to implement Avaya Aura Contact Center Multimedia (Email and Outbound). You will complete hands-on activities, including installing and configuring Contact Center Mul...

This fast-track course combines 15 days of training from three separate courses into 10 days and covers the essentials of Avaya Aura Contact Center installation, administration, and scripting.

This course is for experienced service technicians responsible for the daily maintenance of the Avaya Aura Contact Center, including Communication Control Toolkit and Contact Center Multimedia.

This four-day instructor-led course is intended for experienced service technicians responsible for troubleshooting and restoring system malfunctions on the Avaya Aura Contact Center, including Com...

This course talks about Avaya Aura Messaging 6.1 and to implement it. Avaya Aura Messaging 6.1 is latest to Avayas messaging portfolio. You will learn about hardware and architecture, some of the a...

This course focuses on basic administration tasks for Avaya Aura Messaging 6.1. Administration, Maintenance and Troubleshooting considerations.

Learn to administer and configure the system and user features of Avaya Aura Call Center Elite.

This course is designed to provide hands-on practice on Communication Manager Messaging Embedded 6.0.1 to perform administration, maintenance, and troubleshooting functions.

This course teaches troubleshooting and maintenance for Communication Manager. The course focuses on Communication Manager Release 6.0 and these complementary Avaya Aura products: Communication Man...

In this course, you will learn essential System Manager administrative tasks that are common to all adopting products.

Prepare for the ACSS Avaya Aura Session Manager and System Manager Implementation and Maintenance certification. In this course, you will learn to manage and administer Session Manager.

Configure & administer the day-to-day changes needed to manage your system with training course Nortel Networks Meridian 1 Basic System Administration

Configure and administer day-to-day changes needed to manage your system with training course Nortel Meridian 1 Basic System Administration Using OTM

Configure and administer day-to-day changes needed to manage your system with training course Nortel Meridian 1 Basic System Administration Using MAT

Tailor a communication solution to your unique requirements with the Nortel Meridian 1 Advanced System Administration training course

Nortel Meridian 1 Foundation is a 5-day training course providing the skills to install, administer and maintain the Meridian 1 prior to Nortel CS1K training.

The Nortel Networks CallPilot Administration training course will enable administrators to fully implement the CallPilot system.

6095A is a 10-day accelerated instructor-led training course providing a thorough understanding of Communication Server 1000 M/S/E Rls 4.5.

3003F What's New with Nortel Contact Centre-Manager Scripting is a 1-day training course on scripting enhancements introduced in Contact Centre 6.0.

This 5-day Nortel Communication Server 1000 6.0 System Administration & Management training course is the starting point for Communication Server 1000 6.0 training.

This 5-day course provides delegates with an introduction to the Communication Server (CS) 1000 Unified Communications Management and Common Services architecture.

This 5-day course provides delegates with the skills required to administer and manage Avaya Aura Contact Center.

This 5-day course provides delegates with the knowledge and skills required to install and configure the Avaya Aura Contact Center software.

This 5 day course provides delegates with the skills to plan for, create, manage, and administer applications using SCE with Avaya Aura Contact Center-Manager.

This 3-day course provides delegates with a comprehensive overview of the core features of the Avaya Aura Communication Manager solution.

This 5-day course provides delegates with the skills required for successful implementation of Avaya Aura Communication Manager.

This 5 day course provides delegates with instruction on upgrading/migrating a network of CS 1000 systems and integrating with Avaya Aura System Manager and Avaya Aura Session Manager.

This 5 day course provides delegates with the starting point for their Communication Server 1000 (CS 1000) 7.5 training.

This 1-day course covers system administration for Avaya Call Centre Manager (CCM).

This 2-day course provides delegates with the the system administration skills required to maintain Avaya Integrated Voice Manager (IVM).

In this 5 day course delegates will learn to manage advanced call flows, covering topics such as Campaign Manager, Database Actions, Text-to-Speech (TTS), Contact Store, Customer Call Reporter (CCR...