Voice over IP VOIP Training Courses


Our wide-ranging Voice over IP (VoIP) training courses start with introductions for non-technical delegates and continue through to hands-on engineering in live classroom workshops. The preliminary course provides a solid introduction to this technology as well as a roadmap for planning and implementation.

In the more advanced courses, delegates get to grips with practical aspects of implementing services and troubleshooting Quality of Service (QoS) issues.

Anyone from carrier and service provider backgrounds requiring an introduction to carrier class Voice over IP should consider the popular 2-day Understanding MultiService Access and SIP course. We also conduct a series of Cisco-specific Voice over IP training courses and further specialist courses on Asterisk and Voice over IP for service providers.


  1. Understanding Voice over IP

    A 2-day Training Course on understanding VoIP. Introduction to VoIP architecture, IP Telephony, and protocols SIP and H.323, and implementation roadmap.

    2 Day Course Next Date January 30th in London 5 Scheduled Dates in London 5 Virtual Dates Course Code PDN021
  2. Hands On Voice over IP

    A 4-day Training Course on Hands On Voice over IP; offers practical introduction to 'hands on' VoIP engineering; H.323, IETF SIP, Cisco VOIP.

    4 Day Course Hands On Training Next Date January 13th in London 5 Scheduled Dates in London 5 Virtual Dates Course Code PDN022
  3. Voice over IP using SIP

    A 3-day technical course examining Voice over IP using SIP. Examine SIP architecture, SIP technology and establish SIP services with hands on training.

    3 Day Course Hands On Training Next Date January 20th in London 4 Scheduled Dates in London 4 Virtual Dates Course Code PDN023
  4. Understanding MultiService Access and SIP

    A 2-Day Training Course on Understanding MultiService Access and SIP; Next-gen Telecoms, PPPoE/PPPoA/VLANs & SIP. Gigabit Ethernet, VOIP, H.323 and MEGACO.

    2 Day Course Next Date January 6th in London 5 Scheduled Dates in London 5 Virtual Dates Course Code PWL022
  5. Hands on Asterisk Call Server

    This 3-day training course examines hands on configuration of the Asterisk Call Server. Delegates will configure and deliver working SIP/IAX services.

    3 Day Course Hands On Training Next Date February 12th in London 3 Scheduled Dates in London 3 Virtual Dates Course Code PDN026

Filter Courses


Scheduled (5)
Online (5)
Onsite (5)


London (5)

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

Schedule PDF


Share these Courses