Cisco Collaboration covers a variety of topics including IP video and phones, TelePresence, HealthPresence, Unified Communications, Call Center systems, Enterprise social networks and Mobile applications.
You can choose from a range of courses that cover different aspects of the Cisco Collaboration curriculum, all of which are delivered by our approved network of Cisco partner training organisations.
These courses are also available to be delivered onsite at your location.
Cisco Unified Communications Manager and Unity Connection 11.x for Administrators
This 4-day course provides the skills required to administer Cisco Unified Communications Manager version 11.
Implementing Cisco Video Network Devices
This 5-day course provides the skills needed to implement various Cisco video endpoints in converged Cisco video infrastructures.
Implementing Cisco IP Telephony and Video Part 1
CIPTV1 is a 5-day official Cisco training course on Cisco IP Telephony and Video using Cisco Unified Communications Manager version 10.
Implementing Cisco IP Telephony and Video Part 2
CIPTV2 is a 5-day official Cisco training course on Cisco IP Telephony and Video using Cisco Unified Communications Manager version 10.
Troubleshooting Cisco IP Telephony and Video
This 5-day course provides the skills required to troubleshoot Cisco Unified Communications systems and solutions.
CAPPS: Implementing Cisco Collaboration Applications
Gain an understanding of the integration options of Cisco Unified Presence, Unity Express and Unity Connection on this 5-day CAPPS course.
Deploying Cisco Unified Intelligence Center
This 3 day course provides delegates with the knoweldge to make the task of creating reports and managing disparate data sources easier on the customer using Cisco Unified Intelligence Center 8.0.
Deploying Cisco Unified Contact Center Express
This course provides students with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express...
Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise v2.0
This course is intented for installation engineers, system administrators, database administrators, sales engineers, and others who are responsible for installing and maintaining the Cisco Unified Web...
QOS: Implementing Cisco QOS
A 5-day Training Course on QOS: Implementing Cisco QOS provides students with in-depth knowledge of IP QOS requirements, case studies & lab exercises
Administrating Cisco Unified Communications Manager and Cisco Unity Connection
5-Day Cisco Unified Communications v11 Course which teaches administrators how to perform frequently requested admin tasks for installed Cisco IP telephony.
AUCCE1: Administering Cisco Unified Contact Center Enterprise
This 5-day course provides the skills required to configure and administer the Cisco Unified Contact Center Enterprise (CCE) product.
AUCCE2: Administering Cisco Unified Contact Center Enterprise Part 2
This 5-day course provides the skills required to perform more complex administration tasks in the UCCE environment
DUCCE: Deploying Cisco Unified Contact Center Enterprise
This 5-day course provides the skills required to deploy and troubleshoot the Cisco Unified Contact Center (CCE) product.
Cisco Collaboration Systems Release 10.0 Bootcamp
In this course, you will learn how to order and design Cisco Unified Collaboration solutions and you will gain an understanding of the different Cisco Unified Collaboration products including the foll...Scheduled Online Onsite