Overview
Cisco Collaboration covers a variety of topics including IP video and phones, TelePresence, HealthPresence, Unified Communications, Call Center systems, Enterprise social networks and Mobile applications.
You can choose from a range of courses that cover different aspects of the Cisco Collaboration curriculum, all of which are delivered by our approved network of Cisco partner training organisations.
These courses are also available to be delivered onsite at your location.
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Implementing and Operating Cisco Collaboration Core Technologies
This 5-day course provides the skills required to implement and deploy core Cisco collaboration and networking technologies.
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Implementing Cisco Collaboration Applications
This 5-day course provides the skills required to implement and troubleshoot Cisco collaboration applications.
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Implementing Cisco Advanced Call Control and Mobility Services
This 5-day course provides the skills required to design and deploy advanced call control and mobility services.
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Implementing Cisco Collaboration Cloud and Edge Solutions
This 5-day course provides the skills required to implement and troubleshoot Cisco collaboration technologies.
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Implementing Automation for Cisco Collaboration Solutions
This 3-day course provides the skills required to implement Cisco® Collaboration automated solutions.
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CICD: Implementing Cisco Collaboration Devices
This 5-day course provides the skills required to maintain and operate a Cisco Unified Communications solution.
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Cisco Video Infrastructure Implementation
This 5-day course provides the skills required to implement a complete Cisco TelePresence solution.
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Introducing Automation for Cisco Solutions
This 2-day course provides an understanding of network automation for Cisco solutions.
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Deploying Cisco Unified Contact Center Express
This course provides students with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Expr...
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Cisco SIP, CUBEs and Gateways
This 5-day course provides the skills required to configure and deploy Gateways, CUBEs, Quality of Service, and troubleshooting in VoIP networks.
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QOS: Implementing Cisco QOS
A 5-day Training Course on QOS: Implementing Cisco QOS provides students with in-depth knowledge of IP QOS requirements, case studies & lab exercises
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Administrating Cisco Unified Communications Manager and Cisco Unity Connection
5-Day Cisco Unified Communications v11 Course which teaches administrators how to perform frequently requested admin tasks for installed Cisco IP telephony.
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AUCCE1: Administering Cisco Unified Contact Center Enterprise
This 5-day course provides the skills required to configure and administer the Cisco Unified Contact Center Enterprise (CCE) product.
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AUCCE2: Administering Cisco Unified Contact Center Enterprise Part 2
This 5-day course provides the skills required to perform more complex administration tasks in the UCCE environment
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DUCCE: Deploying Cisco Unified Contact Center Enterprise
This 5-day course provides the skills required to deploy and troubleshoot the Cisco Unified Contact Center (CCE) product.