ITIL Training Courses

Overview

Official ITIL Service Management courses. Courses are available on our public schedule which offers dates across the UK, or we can present an onsite course at your location.

 Training is available for all ITIL v3 qualifications, as displayed below.

Courses

  1. ITIL V3 Foundation Certificate in IT Service Management

    The Foundation Certificate in IT Service Management - ITILV3 training course covers the five core fundamentals of the IT Infrastructure Library.

    3 Day Course Official Curriculum Next Date November 14th in Bristol (Castlemead) and Newcastle upon Tyne 300 Scheduled Dates in 28 Locations Course Code ITILF
  2. ITIL(R) V3 Foundation Certificate in IT Service Management Plus

    This 5-day course, in addition to the standard ITIL Foundation course objectives, provides delegates with an improved capability to support and manager services using the ITIL version 4 framework.

    5 Day Course Official Curriculum Course Code ITILFP
    Scheduled Online Onsite
  3. ITIL Service Capability: Service Offerings & Agreement

    5 Day Instructor-led Course on ITIL Service Capability - Provides knowledge on ITIL Terminology, process structure, functions and activities.

    5 Day Course Official Curriculum Next Date November 19th in Leeds 10 Scheduled Dates in 5 Locations Course Code SOA
  4. ITIL Service Capability: Release, Control & Validation

    5 Day Instructor-led course on ITIL Service Capability - Provides a deep understanding of Release, Control and Validation processes.

    5 Day Course Official Curriculum Next Date December 17th in Attend From Anywhere and London 18 Scheduled Dates in 7 Locations Course Code RCV
  5. ITIL Service Capability: Planning, Protection & Optimisation

    5 Day Instructor-led Course on ITIL Service Capability - Planning, Protection and Optimisation processes

    5 Day Course Official Curriculum Next Date November 19th in London 10 Scheduled Dates in 5 Locations Course Code PPO
  6. ITIL Service Capability: Operational Support & Analysis

    5 Day ITIL Service Capability Course - Enables an organisation to introduce application management functions as integral parts of the overall business

    5 Day Course Official Curriculum Next Date November 19th in Attend From Anywhere and London 22 Scheduled Dates in 7 Locations Course Code IOSA
  7. ITIL Service Lifecycle: Service Transition

    ITIL Service Lifecycle - Covers management and control of the activities and techniques within the Service Transition stage of a lifecycle

    3 Day Course Official Curriculum Next Date November 21st in Wokingham 44 Scheduled Dates in 15 Locations Course Code LST
  8. ITIL Service Lifecycle: Service Operation

    ITIL Service Lifecycle - Includes Service Operation Principals, activities and technology considerations. Provides overview of Processes and Functions

    3 Day Course Official Curriculum Next Date November 14th in Manchester Regus (61 - 67 King St) and London 57 Scheduled Dates in 17 Locations Course Code LSO
  9. ITIL Service Lifecycle: Service Strategy

    3 Day ITIL Service Lifecycle Course - Covers the aspects of Service Strategy

    3 Day Course Official Curriculum Next Date November 22nd in Attend From Anywhere and London 34 Scheduled Dates in 13 Locations Course Code LSS
  10. ITIL Service Lifecycle: Service Design

    3 Day ITIL Service Lifecycle Course - Covers the aspects of Service Design

    3 Day Course Official Curriculum Next Date November 19th in Attend From Anywhere and London 35 Scheduled Dates in 10 Locations Course Code LSD
  11. ITIL Service Lifecycle: Continual Service Improvement

    3 Day ITIL Service Lifecycle Course - Covers aspects of Continual Service Improvement (CSI)

    3 Day Course Official Curriculum Next Date November 14th in Attend From Anywhere and 3 Other Locations 46 Scheduled Dates in 12 Locations Course Code LCSI
  12. ITIL Managing Across The Lifecycle

    5 Day ITIL Managing Lifecycle Course - Completes the Capability and Lifecycle qualification programmes, and leads to the ITIL Expert qualification

    5 Day Course Official Curriculum Next Date December 10th in London and Milton Keynes 28 Scheduled Dates in 13 Locations Course Code MALC
  13. ITIL Practitioner

    This 3-day intensive course provides a thorough understanding of the latest ITIL Practitioner Guidance, leading to the ITIL Practitioner certification.

    3 Day Course Official ITIL Curriculum Next Date November 19th in London 38 Scheduled Dates in 16 Locations Course Code ITILP3
  14. ITIL V3 One Day Overview

    The One Day ITIL Overview training course is an introduction to Service Management and familiarises delegates with the five core ITIL v3 volumes.

    1 Day Course Official Curriculum Course Code ITILAF
    Scheduled Online Onsite
  15. Service lifecycle bootcamp: Operation & Continual Service Improvement

    This 5-day Service lifecycle bootcamp: Operation & Continual Service Improvement training course is preparation for the ITIL® Intermediate Lifecycle examinations.

    5 Day Course Official Curriculum Course Code LSO-LCSI
    Scheduled Online Onsite
  16. Service Lifecycle Bootcamp: Transition & Operation

    This 5-day bootcamp combines the Service Transition and Service Operation modules

    Official Curriculum Course Code LST-LSO
    Scheduled Online Onsite
  17. ICT Infrastructure Management (ICTIM)

    This 3-day ICT Infrastructure Management (ICTIM) training course builds on the general principles covered in the ITIL Foundation Course.

    3 Day Course Official Curriculum Course Code ICTMP
    Scheduled Online Onsite
  18. ITIL IT Service Continuity Management

    A 3-day training course providing the skills to plan and implement comprehensive IT Service Continuity Management underpinning a Business Contuinty Plan

    3 Day Course Official Curriculum Course Code ITSCMP
    Scheduled Online Onsite
  19. Business Relationship Management Professional (BRMP)

    This 3-day course provides delegates with a fundamental understanding of Business Relationship Management, leading to a specialist certification

    3 Day Course Official Curriculum Next Date November 14th in Milton Keynes 20 Scheduled Dates in 9 Locations Course Code QABRMP
  20. BCS Specialist Certificate in Change Management

    This 3-day course provides delegates with a fundamental understanding of Change Management, leading to a specialist qualification.

    3 Day Course Official Curriculum Next Date February 7th in Attend From Anywhere and London 4 Scheduled Dates in 2 Locations Course Code BCSSCM
  21. BCS Specialist Certificate in Problem Management

    This 3-day course provides delegates with a fundamental understanding of Problem Management, leading to a BCS specialist qualification.

    3 Day Course Official Curriculum Next Date November 19th in Birmingham 6 Scheduled Dates in 3 Locations Course Code BCSSPM
  22. BCS Specialist Certificate in Supplier Management

    This 3-day course provides delegates with a fundamental understanding and practical experience of Supplier Management, leading to a specialist qualification.

    3 Day Course Official Curriculum Next Date November 21st in London 7 Scheduled Dates in 3 Locations Course Code BCSSSM
  23. Polestar IT Service Management Simulation Game

    The Polestar IT Service Management Simulation Game is a high-energy training course that reinforces best-practice frameworks in an exciting environment

    1 Day Course Official Curriculum Course Code QQPOLESTAR
    Scheduled Online Onsite
  24. ISO20000 for Auditors

    A 2-day training course aimed at practising IT auditors wishing to conduct either internal ISO20000 audits or external certification audits for RCBs.

    2 Day Course Official Curriculum Course Code ISA
    Scheduled Online Onsite
  25. itSMF ISO20000 for Consultants

    A 2-day training course for Consultants providing a comprehensive understanding of ISO/IEC 20000, and the associated itSMF Certification process.

    3 Day Course Official Curriculum Course Code ISE
    Scheduled Online Onsite
  26. COBIT 5 Foundation

    A 3-day training course providing COBIT (Control Objectives for Information and Related Technologies)Foundation knowledge of IT control and governance

    3 Day Course Official Curriculum Next Date December 3rd in London 9 Scheduled Dates in 4 Locations Course Code COBF
  27. Service Management and the Cloud

    this 1-day course provides an overview of Cloud technology and how it should be applied to ensure Cloud based services are managed effectively.

    1 Day Course Next Date February 6th in London 2 Scheduled Dates in London Course Code QASMATC
  28. Analyst Series - Change Analyst

    This 3-day course provides ITIL v3 Foundation holders with the knowledge required to fulfil to role of a Change Analyst.

    3 Day Course Official Curriculum Course Code ICA
    Scheduled Online Onsite

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Delivery

Scheduled (18)
Onsite (28)

Location

Edinburgh (9)
Exeter (1)
Glasgow (9)
Leeds (11)
London (18)
Reading (1)
Birmingham (11)
Wokingham (11)

or call:408-759-5074

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