ITIL Training Courses

The ITIL V4 Foundation training course covers the five core fundamentals of the IT Infrastructure Library.

This 5-day course is designed to give a deep understanding of the key concepts of the ITIL 4 framework to enable successful management of modern IT-enabled services.

This 3-day course provides an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services.

This 2-day course provides the knowledge required for holders of the ITIL v3 Foundation certificate to upgrade to v4.

This 3-day course provides an understanding of the principles, methods and techniques that can be universally used to direct, plan and improve IT organisation.

This 3-day course provides an understanding of how IT professionals should engage and interact with stakeholders.

This 3-day course provides an understanding of digital organizations and digital operating models function in high velocity environments.

The Foundation Certificate in IT Service Management - ITILV3 training course covers the five core fundamentals of the IT Infrastructure Library.

5 Day Instructor-led Course on ITIL Service Capability - Provides knowledge on ITIL Terminology, process structure, functions and activities.

5 Day Instructor-led course on ITIL Service Capability - Provides a deep understanding of Release, Control and Validation processes.

5 Day Instructor-led Course on ITIL Service Capability - Planning, Protection and Optimisation processes

5 Day ITIL Service Capability Course - Enables an organisation to introduce application management functions as integral parts of the overall business

ITIL Service Lifecycle - Covers management and control of the activities and techniques within the Service Transition stage of a lifecycle

ITIL Service Lifecycle - Includes Service Operation Principals, activities and technology considerations. Provides overview of Processes and Functions

3 Day ITIL Service Lifecycle Course - Covers the aspects of Service Strategy

3-day ITIL Service Lifecycle Course - Covers the aspects of Service Design

3-day ITIL Service Lifecycle Course - Covers aspects of Continual Service Improvement (CSI)

5-Day ITIL Managing Lifecycle Course - Completes the Capability and Lifecycle qualification programmes, and leads to the ITIL Expert qualification

This 3-day intensive course provides a thorough understanding of the latest ITIL Practitioner Guidance, leading to the ITIL Practitioner certification.

The One Day ITIL Overview training course is an introduction to Service Management and familiarises delegates with the five core ITIL v3 volumes.

This 3-day course provides delegates with a fundamental understanding of Business Relationship Management, leading to a specialist certification

This 3-day course provides delegates with a fundamental understanding of Change Management, leading to a specialist qualification.

This 3-day course provides delegates with a fundamental understanding of Problem Management, leading to a BCS specialist qualification.

This 3-day course provides delegates with a fundamental understanding and practical experience of Supplier Management, leading to a specialist qualification.

The Polestar IT Service Management Simulation Game is a high-energy training course that reinforces best-practice frameworks in an exciting environment

A 3-day training course providing COBIT (Control Objectives for Information and Related Technologies)Foundation knowledge of IT control and governance