M5118B: Supporting Windows Vista and Applications in the Enterprise

5 Day Course
Hands On
Official Microsoft Curriculum
Code M5118

Book Now - 1 Delivery Method Available:

Scheduled Online Onsite


This course provides IT Professionals with the knowledge and skills to support the Windows Vista operating system and applications in the Enterprise. You will learn how to configure and troubleshoot the following technical areas for Windows Vista computers:

  • Operating system
  • Hardware
  • Networking
  • Security
  • Applications.


Delegates will learn how to:

  • Install Windows Vista in an Enterprise.
  • Describe and troubleshoot the Windows Vista boot process.
  • Configure and troubleshoot network connections.
  • Manage Windows Vista desktop systems.
  • Manage user profiles and data for Windows Vista portable and desktop computers.
  • Maintain and monitor Windows Vista performance and health.
  • Configure and troubleshoot Windows Vista Security feature settings.
  • Configure security settings to protect data on Windows Vista desktops.
  • Configure security for Windows Vista networks.
  • Configure Windows Vista to support remote users.
  • Troubleshoot operating system and application issues.
  • Troubleshoot hardware on Windows Vista computers.
  • Manage applications using Group Policy

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Installing Windows Vista in an Enterprise Environment (5 topics)

  • Preparing for Windows Vista Deployment
  • Backing Up the User State
  • Automating a Windows Vista Installation
  • Creating and Deploying Images
  • Windows Deployment Services Overview

Troubleshooting the Windows Vista Boot Process and System Services (3 topics)

  • Windows Vista Recovery Environment Overview
  • Configuring and Troubleshooting Startup Settings
  • Troubleshooting Operating System Services

Troubleshooting Networks (2 topics)

  • Network Settings
  • Troubleshooting Network Connections

Managing Windows Vista Desktop Systems (6 topics)

  • Windows Vista Desktop Management Overview
  • Group Policy in Windows Vista
  • Using Group Policy to Manage Desktops and Applications
  • Using Group Policy Preferences to Manage Windows Vista
  • Troubleshooting Group Policy
  • Windows Remote Management Service

Configuring and Managing User Data and Profiles (4 topics)

  • Windows Vista User Profiles Overview
  • Implementing Folder Redirection
  • Configuring Offline Profiles
  • Working with Shadow Copies

Maintaining and Monitoring Windows Vista Desktops (4 topics)

  • Maintaining Software Updates
  • Monitoring Reliability and Performance
  • Event Viewer Overview
  • Configuring Windows Task Scheduler

Securing Windows Vista Desktops (6 topics)

  • Windows Vista Security Overview
  • Configuring User Account Control
  • Troubleshooting Authentication Issues
  • Implementing Windows Defender
  • Securing Internet Explorer
  • Configuring Antivirus with Microsoft Forefront

Securing Windows Vista Networks (4 topics)

  • Network Access Protection Overview
  • Securing Wireless Networks
  • Implementing Windows Firewall
  • Configuring IPsec

Supporting Remote Users (3 topics)

  • Configuring VPN Connections
  • Using Remote Desktop
  • Using Remote Assistance

Troubleshooting Operating System and Application Installations (2 topics)

  • Troubleshooting the Operating System
  • Troubleshooting the Application Installation

Troubleshooting Hardware (4 topics)

  • Troubleshooting Hardware Overview
  • Troubleshooting Physical Failures
  • Troubleshooting Device Driver Failures
  • Troubleshooting Printing in Windows Vista


* Experience installing Windows operating systems. * Experience running commands from a command window, such as the DOS command prompt. * Familiarity with computer hardware and devices, such as the ability to use Windows device manager and look for unsupported devices. * Basic TCP/IP knowledge, such as knowing why you need to have a valid IP address. * Basic networking knowledge, including LAN, WAN, wireless and firewall concepts. * Basic Windows and Active Directory knowledge, such as knowledge about domain user accounts, domain vs. local user accounts, user profiles, and group membership. * Application fundamentals, such as how a client communicates with the server in client/server applications. * Experience reviewing logs, such as understanding chronology, sequential order, severity, etc.

Relevant Certifications

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