Regulatory Strategy for Commercial Success in Telecommunications

2 Day Course
Code PWL134

This course has been retired. Please view currently available Telecoms Commercial Awareness.


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Background to Regulation (13 topics)

  • Economic justification
  • History of Regulation
  • US - AT&T Break-up
  • UK - Privatisation and gradual liberalisation
  • EU liberalisation
  • WTO
  • International, primary and secondary national regulation and licence conditions
  • EU Directives
  • The role of regulatory bodies
  • independent regulators
  • Governments
  • competition authorities
  • courts

Regulatory Stakeholders and Licensing (10 topics)

  • Government and Regulators
  • Consumers and consumer pressure groups
  • The EU Licensing Directive
  • Service competition vs. Infrastructure Competition
  • The fixed incumbent
  • New entrant operators - Long Distance Operators; CLECS; Cable TV operators; Resellers; ISPs
  • Mobile operator
  • Spectrum Licensing
  • first come first served
  • beauty contests Auctions

Regulatory Service Costing (20 topics)

  • Reasons for service costing
  • internal management
  • regulatory price setting/authorisation
  • Types of costs
  • direct costs
  • indirect costs
  • common costs
  • Calculating cost
  • cost of capital
  • depreciation and asset valuation
  • Allocating costs
  • fully allocated costs
  • incremental costs
  • Calculating allocation keys
  • volume based allocations
  • ramsey pricing
  • revenue or cost based allocations
  • Limitations of service costing
  • subjectivity
  • product lifecycle effects

Retail Prices and Universal Service Obligations (10 topics)

  • The EU Universal Service Directive
  • Rebalancing
  • access deficit
  • Price control
  • RPI-X
  • price authorisation
  • Universal Service
  • obligations
  • costing
  • funding

Interconnection and Access to Networks (14 topics)

  • The Interconnection and Access Directive
  • Service vs. infrastructure competition
  • Types of interconnection and access to network
  • call termination
  • call origination
  • local loop unbundling
  • data services
  • access to information systems
  • must carry obligation
  • Interconnection rights and obligation
  • Reference Interconnect Offer
  • Interconnection pricing
  • cost accounting
  • price

Understanding the relationship between regulation and profitability (4 topics)

  • The aim of this interactive session is to rate the importance of each part of regulation on each of the market players
  • Regulation that is essential for the market player to operate
  • Regulation that has a significant impact on profitability
  • Regulation that has little impact on the profitability of the market player

Setting the Regulatory Agenda (5 topics)

  • Pro-active vs. reactive regulation
  • Regulatory Capture
  • Regulatory Gridlock
  • Horse trading - negotiating Win/Win outcomes
  • Small group session: Setting a negotiating strategy for the host organisation.

Presentation and Roundup (2 topics)

  • Presentation of results of small group work from previous session
  • Roundup


The course requires no previous knowledge of regulation, law or economics.

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Overall the course was really good, the trainer really understood the material and was very approachable.”

Customer Training Manager, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

An excellent intro to video encoding & MPEG transport streams - I would definitely recommend it.”

Broadcast Engineer, Cisco

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

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