Microsoft Dynamics 365 Marketing

4 Day Course
Hands On
Official Microsoft Curriculum
Code MB220

Book Now - 2 Delivery Methods Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.


After completing this course, you will be able to:

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Target Audience

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Marketing Application Configuration (3 topics)

  • Configure advanced settings
  • Manage marketing content and templates
  • Manage LinkedIn and Power BI integrations

Leads (2 topics)

  • Create and manage leads
  • Assess sales readiness

Marketing Forms and Pages (3 topics)

  • Create marketing forms
  • Create marketing pages
  • Manage internet marketing

Segments and Lists (3 topics)

  • Create and manage segments
  • Create and manage subscription centers
  • Double opt-in

Marketing Emails (1 topic)

  • Create Email Message

Customer Journeys (1 topic)

  • Create customer journeys

Insights (5 topics)

  • Marketing insights
  • Customer insights
  • Marketing execution insights
  • Lead management insights
  • Internet marketing insights

Events (2 topics)

  • Manage event planning
  • Manage event execution

Surveys (1 topic)

  • Create surveys

Results (1 topic)

  • Review event and survey results


Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Apr May Jun Jul Aug Sep
Later scheduled dates may be available for this course.

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