Microsoft 365 Messaging

5 Day Course
Hands On
Official Microsoft Curriculum
Code MS203

Book Now - 2 Delivery Methods Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.


After completing this course, students will be able to:

  • Configure and manage the transport pipeline
  • Manage and troubleshoot mail flow and transport issues
  • Manage message hygiene and compliance
  • Manage authentication for messaging
  • Configure organizational settings and sharing
  • Manage mobile devices
  • Manage role-based permissions
  • Create and manage recipient objects and resources
  • Plan, implement, and troubleshoot public folders
  • Plan a hybrid environment
  • Perform mailbox migrations
  • Deploy and troubleshoot a hybrid environment

Target Audience

The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Managing the Transport Pipeline (5 topics)

  • Overview of Transport Services
  • Configuring Message Transport
  • Managing Transport Rules
  • Lab: Configure Message Transport
  • Create Connectors

Managing and Troubleshooting Mail Flow (6 topics)

  • Managing Mail Flow
  • Troubleshooting Mail Flow
  • Troubleshooting Transport Issues
  • Troubleshooting with Logs
  • Lab: Conditional Mail Routing
  • Create Mail Flow Rules

Managing Message Hygiene (5 topics)

  • Planning for Message Hygiene
  • Managing Anti-Malware and Anti-Spam Policies
  • Managing Advanced Threat Protection
  • Lab: Managing Messaging Hygiene
  • Create Hygiene Filters

Managing Compliance (4 topics)

  • Messaging Compliance in the SCC
  • Messaging Compliance in Exchange
  • Managing Exchange Online Archiving and Auditing
  • Managing Content Search

Managing Organizational Settings (3 topics)

  • Managing Authentication for Messaging
  • Configuring Organizational Settings
  • Configuring Organizational Sharing

Managing Mobile Devices (3 topics)

  • Mobile Device Mailbox Policies
  • Managing Mobile Device Access
  • Lab: Implement ActiveSync

Managing Role-Based Permissions (5 topics)

  • Managing Admin Roles
  • Managing User Roles
  • Exchange Setup - RBAC and AD Split Permission
  • Lab: Manage Roles and Permission Policies
  • Manage Roles and Permission Policies

Managing Recipient Objects and Resources (6 topics)

  • Exchange Recipients
  • Creating and Managing Exchange Recipients
  • Managing Email Addresses, Lists, and Resources
  • Lab: Create Recipient Objects and Resources
  • Create Exchange Recipients
  • Create Groups

Managing Public Folders (6 topics)

  • Planning the Public Folder Hierarchy
  • Implementing and Managing Public Folders
  • Troubleshooting Public Folders
  • Lab: Implement Public Folders
  • Create Public Folders
  • Manage Public Folders

Planning a Hybrid Environment (4 topics)

  • Exchange Hybrid Deployment Requirements
  • Planning to Run the Hybrid Configuration Wizard
  • Lab: Prepare Azure AD for Hybrid Synchronization
  • Prepare Azure AD for Hybrid Synchronization

Performing Mailbox Migrations (4 topics)

  • Planning Mailbox Migrations
  • Performing IMAP Migrations
  • Performing Cutover and Staged Migrations
  • Performing Advanced Migrations

Deploying and Troubleshooting a Hybrid Environment (7 topics)

  • Deploying and Managing an Edge Transport Server
  • Configuring a Hybrid Deployment using the HCW
  • Implementing Advanced Hybrid Functionality
  • Troubleshooting Hybrid Deployments
  • Lab: Deploy a Hybrid Environment
  • Set Up your Hybrid Deployment
  • Test your Hybrid Deployment


This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Sep Oct Nov Dec Jan Feb
Virtual Classroom (Virtual On-Line)
5 Days $4,135

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