Business Writing Skills

2 Day Course
Code BWS

Book Now - 2 Delivery Methods Available:

Scheduled Online Onsite


Do you want to create a fantastic first impression with your written communications?
Are you worried that your writing may come across as bureaucratic, too formal or difficult to understand?
Do you want to be able to confidently create business emails or letters?

The correspondence we produce is an important part of our image, both as an individual and as an organisation.

Our image will suffer if documents are carelessly written or do not support the impression we wish to create. This course will give you confidence in the accuracy and completeness of your written communications, and allow you to make the right impression.

This course will benefit anyone who has to write formal and informal business documents and correspondence.


By the end of this course you will be able to:

  • Recognise and use the 4-block structure for a letter
  • Use powerful words and phrases
  • Demonstrate the importance of grammar, punctuation and spelling to business correspondence
  • Apply appropriate email etiquette
  • Understand the importance of using plain English
  • Demonstrate the differences between active and passive sentence construction
  • Remove clichés and redundant expressions from your correspondence
  • Prepare business letters using proven techniques
  • Use Pyramid Thinking to organise complex or large volumes of data into a coherent story
  • Prevent mistakes that stop you being understood


Course Topics (9 topics)

  • Personal objectives for the course.
  • What should business correspondence look like and contain?
  • Improving sample correspondence.
  • Writing in plain language and the Plain English Campaign.
  • The 4-block structure.
  • Understanding grammar and practising spelling.
  • Using Pyramid Thinking to create logical flow.
  • Eliminating business clichs.
  • Active and passive construction.


Please bring examples of your business writing with you to this workshop (providing there are no confidentiality issues involved). We strongly advise all delegates to bring samples of their writing with them on a memory key. The added advantage is that writing created during the course can be taken away for further use.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price May Jun Jul Aug Sep Oct
MPDBW 2 Days $1,885
MPDBW 2 Days $1,885
MPDBW 2 Days $1,885
Manchester (Oxford St)
2 Days $1,885

or call:408-759-5074

Alternatively you can request a callback or schedule a call with a Training Advisor

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