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Introduction to Consulting

2 Day Course
Code MPDCS

This course has been retired. Please view currently available Personal Skills Training Courses.

Modules

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Course Content (13 topics)

  • Personal objectives for the course.
  • What is a consultant.
  • The consultancy cycle and the consultancy environment.
  • Consultancy intervention styles.
  • Strength Deployment Inventory and Conflict Handling Strategies.
  • Advanced Communication techniques.
  • The client system.
  • Change facilitation and management.
  • Building influence.
  • Sources of power and influencing strategies.
  • Client project review.
  • Disengagement and follow up.
  • Completion of a personal action plan.

Course Topics (9 topics)

  • What is a consultant.
  • The consultancy cycle and the consultancy environment.
  • Consultancy intervention styles.
  • Strength Deployment Inventory self assessment and diagnosis.
  • Building and maintaining effective consulting relationships.
  • Understanding politics and culture within clients.
  • Building influence.
  • Feeding back to clients and stakeholders.
  • Building a business case.

Prerequisites

This course is aimed at individuals stepping up from service focused roles into proactive business engagement roles.

Personal Skills Training Courses

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