Administering an Office 365 Skype For Business Online Environment

2 Day Course
Hands On
Code QAASFBOE

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online

Overview

This two-day instructor-led course will provide delegates with the knowledge and skills to configure and manage Skype for Business Online, a key component of Office 365. In this course, delegates learn how to manage and configure Skype for Business Online to enable their organization's users to use a unified communications platform for instant messaging, presence, online meetings and audio and video conference calling.

Target Audience

The primary audience is IT professionals with experience of Office 365, who want to learn how to manage and configure Skype for Business Online and look at new ways for their organization to communicate effectively.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.

Modules

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Introducing Skype for Business Online in Office 365 (6 topics)

  • Office 365 Service Overview
  • Office 365 Subscription Plans
  • Comparing Office 365 Enterprise Plans
  • Skype for Business Online Service Overview
  • Skype for Business Online Standalone Plans
  • Signing Up for an Office 365 Plan

Introducing the Office 365 Management Interfaces (5 topics)

  • Signing In to Office 365
  • Exploring the Office 365 Admin Center
  • Modifying the Office 365 Admin Center
  • Introducing the Skype for Business Admin Center
  • Skype for Business Online Windows PowerShell Module

Administering Skype for Business Online Users (3 topics)

  • Configuring User Properties
  • Filtering and Searching for Users
  • Configuring SFBO Users with Windows PowerShell

Administering Skype for Business Online Organization Settings (3 topics)

  • Configuring Organization General Settings
  • Configuring Organization External Communications Settings
  • Configuring Organization Settings with Windows PowerShell

Skype Meeting Broadcast (2 topics)

  • Configuring Skype Meeting Broadcast
  • Running a Skype Meeting Broadcast

Using Skype for Business Online Reports (1 topic)

  • Running Skype for Business Online Reports

Exploring the Skype for Business Online Troubleshooting Tools (4 topics)

  • Using Skype for Business Online Sign-in Troubleshooter for Admins
  • Using the Microsoft Connectivity Analyzer
  • Using the Microsoft Remote Connectivity Analyzer
  • Setting up Skype for Business Online External Communications

Overview of Skype for Business Online in a Hybrid Environment (9 topics)

  • Overview of Hybrid Deployments for Skype for Business
  • Configuring Hybrid from Skype for Business Online to Skype for Business Server
  • Preparing to Migrate Users from Skype for Business Online
  • Migrating Online Users to Skype for Business Server
  • Configuring Hybrid from Skype for Business Server to Skype for Business Online
  • Preparing for a Hybrid Deployment with Skype for Business Online
  • Configuring Federation with Skype for Business Online
  • Configuring Federation with an Audio Conferencing Provider
  • Moving Users to Skype for Business Online

Skype for Business Online Cloud PBX (6 topics)

  • Cloud Connector Edition
  • Hybrid Voice
  • PSTN Calling
  • Enable users for Cloud PBX using PowerShell
  • Cloud PBX Call Queues
  • Cloud PBX Auto Attendant

Prerequisites

  • Basic understanding of 'cloud' concepts
  • Understanding of traditional audio and video conferencing calls, instant messaging and presence
  • Experience with Office 365 core components such as user IDs
  • Familiarity with Skype or Lync use
  • Experience with PowerShell
  • *Please Note: Due to additional security measures, Microsoft now require a credit/debit card in order to add the Domestic calling plan. This is used throughout the course so please ensure you bring a card with you to the training event. AMEX cards are also supported.*

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