M10972: Administering the Web Server (IIS) Role of Windows Server

5 Day Course
Hands On
Official Microsoft Curriculum
Code M10972

Book Now - 3 Delivery Methods Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. In keeping with that goal, this course will not focus on any particular web application or development practice.


  • After completing this course, students will be able to:
  • Install IIS
  • Configure the default web site
  • Configure and manage application pools
  • Create additional web sites
  • Configure web sites and application support
  • Secure web sites and applications
  • Secure web site data transmission
  • Manage certificates in the Centralized Certificate Store
  • Configure remote administration
  • Implement FTP
  • Monitor IIS
  • Backup and restore IIS
  • Build load-balanced web farms

Target Audience

This course is intended for IT Professionals already experienced in general Windows Server and Windows Client administration. No prior experience with any version of Internet Information Services is assumed.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


Hide all

Understanding and Installing Internet Information Services (5 topics)

  • Understanding a Web Server infrastructure
  • Installing Internet Information Services
  • Lab : Installing Internet Information Services
  • Installing Internet Information Services
  • Verify the Web Server Installation

Configuring The Default Website (9 topics)

  • Examining the Default Website Using IIS Manager
  • Examining the Default IIS File Structure
  • Configuring DNS Records for a Website
  • Creating Folders, Virtual Directories, and Applications
  • Lab : Configuring the Default Website for Public Access
  • Create DNS records for public and internal access to the default website
  • Creating webpages and adding web application support
  • Lab : Creating Virtual Directories and Applications
  • Creating folders, virtual directories, and applications

Configuring and Managing Application Pools (7 topics)

  • Defining the Application Pool Architecture
  • Creating and Managing Application Pools
  • Configuring Application Pool Recycling
  • Lab : Configuring and Managing Application Pools
  • Create and configure application pools
  • Lab : Configuring Application Pool Recycling
  • Configure and test application pool recycling settings

Creating Additional Websites (7 topics)

  • Understanding Configurations for Multiple Websites
  • Configuring Website Bindings
  • Creating and Starting Websites
  • Lab : Examining Existing Websites for Binding Conflicts
  • Document basic website settings
  • Lab : Creating New Websites
  • Configure and test new websites

Configuring Website and Web Application Support (6 topics)

  • Configuring Common Features
  • Configuring Support for Web Applications
  • Lab : Configuring Common Features
  • Configure directory browsing, content compression and default documents for the Products website
  • Lab : Configuring Support for Web Applications
  • Configuring ASP.NET settings

Securing Websites and Applications (8 topics)

  • Understanding IIS Authentication and Authorization
  • Configuring Authentication and Authorization
  • Configuring URL Authorization Rules
  • Lab : Configuring Authentication and Access
  • Installing and configuring anonymous authentication, Windows authentication, and basic authentication
  • Configure folder permissions for a website
  • Lab : Configuring URL Authorization Rules
  • Installing and configuring URL authorization rules

Securing Website Data Transmission (7 topics)

  • Understanding Certificates and SSL
  • Creating and Managing Web Server Certificates
  • Configuring HTTPS Bindings
  • Lab : Creating and Managing Web Server Certificates
  • Create, export, and import a self-signed certificate
  • Lab : Adding a Certificate to a Website
  • Add HTTPS bindings to websites

Managing Certificates in the Centralized Certificate Store (4 topics)

  • Understanding the Centralized Certificate Store
  • Installing and Configuring the Centralized Certificate Store
  • Lab : Installing and Configuring the Centralized Certificate Store
  • Configuring websites to use the Centralized Certificate Store

Configuring Remote Administration (9 topics)

  • Installing and Configuring the Management Service
  • Connecting to Remote Web Servers and Websites
  • Delegating Management Permissions
  • Lab : Installing and Configuring the Management Service
  • Installing and configuring the management service
  • Lab : Connecting to Remote Web Servers and Websites
  • Connecting to and managing a remote web server and website
  • Lab : Delegating Management Permissions
  • Creating and managing IIS manager users

Implementing FTP (12 topics)

  • Planning for FTP
  • Implementing an FTP site
  • Uploading and Downloading by Using FTP
  • Lab : Installing and Configuring an FTP Site
  • Installing and configuring an FTP site
  • Module 11: Monitoring IIS
  • Monitoring IIS Logs
  • Analyzing Performance Counters
  • Lab : Monitoring IIS Logs
  • Configuring and querying log files
  • Lab : Analyzing Performance Counters
  • Collecting and evaluating performance data

Backing Up and Restoring IIS (4 topics)

  • Understanding IIS Backup and Recovery Components
  • Backing Up and Recovering a Website
  • Lab : Backing Up and Recovering Configuration History
  • Back up and recover configuration history

Building Load-Balanced Web Farms (14 topics)

  • Understanding Load-Balancing Mechanisms
  • Building a Load-Balanced Web Farm by Using ARR
  • Sharing Content in a Web Farm by Using Shared Folders
  • Sharing Content in a Web Farm by Using DFS-R
  • Sharing IIS Configurations in a Web Farm
  • Lab : Building a Load-Balanced Web Farm by Using ARR
  • Configuring and testing a web farm
  • Lab : Sharing Content in a Web Farm by Using Shared Folders
  • Configuring a web farm to use content from a shared folder
  • Lab : Sharing Web Farm Content by Using DFS-R
  • Installing and configuring DFS-R
  • Lab : Sharing IIS Configurations in a Web Farm
  • Configuring shared configurations
  • Installing a new component in a shared configuration


  • In addition to their professional experience, students who attend this training should already have the following technical knowledge:
  • Experience with Windows networking technologies and implementation.
  • Experience with Windows Server administration, maintenance, and troubleshooting.
  • Experience with Windows Client administration, maintenance, and troubleshooting.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Dec Jan Feb Mar Apr May
Virtual Classroom (Attend From Anywhere)
5 Days $3,680
M10972 5 Days $3,680
Zoom Virtual Centre
5 Days $3,255

Course PDF


Share this Course


Recommend this Course