M203451: Administering Microsoft Exchange Server 2016/2019

5 Day Course
Hands On
Official Microsoft Curriculum
Code M20345-1

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


This course teaches IT professionals how to administer and support Exchange Server. The course covers how install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in a Office 365 deployment.


After completing this course, students will be able to:

  • Deploy Exchange Server.
  • Plan and configure storage for Exchange Server.
  • Create and manage various recipient objects in Exchange Server.
  • Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.
  • Deploy Client Access services in Exchange Server.
  • Manage high availability in Exchange Server.
  • Implement disaster recovery for Exchange Server.
  • Configure and manage message transport in Exchange Server.
  • Configure message security in Exchange Server.
  • Monitor and troubleshoot Exchange Server.
  • Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
  • Implement and manage integration with Exchange Online.

Target Audience

The audience for this course includes enterprise-level messaging administrators on Exchange Server. IT generalists and helpdesk professionals who want to learn about Exchange Server may also take this course. Students taking this course are expected to have at least two years of experience working in the IT field—typically in the areas of Windows Server administration, network administration, helpdesk, or system administration. They are also expected to have some experience with Exchange Server concepts but previous experience managing Exchange Server is not a requirement.

Additional Information

Please note: for Attend from Anywhere customers an additional screen is required. The additional screen must have a minimum screen size of 19 inch and minimum resolution of 1280x1024, with the vertical resolution (1024) being the most critical.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Deploying Microsoft Exchange Server (10 topics)

  • Overview of Exchange Server
  • Exchange Server architecture
  • Requirements for Exchange Server
  • Deploying Exchange Server Exchange Server
  • Exchange Server Management Tools
  • Lab: Deploying Exchange Server
  • Evaluating requirements and prerequisites for an Exchange Server 2019 installation
  • Deploying Exchange Server 2019
  • Verifying Exchange Server functionality
  • Installing Exchange Server 2019 on Windows Server Core 2019 (optional)

Managing Exchange Server 2016 storage (5 topics)

  • Exchange Server mailbox databases
  • Exchange Server storage
  • Configuring Exchange Server mailbox databases and storage
  • Lab: Configuring Exchange Server storage
  • Creating and configuring mailbox databases

Managing recipient objects (10 topics)

  • Managing user mailboxes
  • Managing other types of mailboxes
  • Managing other recipients objects
  • Configuring policies and adress lists
  • Lab: Managing recipient objects
  • Configuring recipient objects
  • Managing public folder mailboxes
  • Lab: Configuring address lists and policies
  • Managing email address policies
  • Managing address lists and address book policies

Managing recipients and Exchange servers by using Exchange Server cmdlets (6 topics)

  • Overview of the Exchange Management Shell
  • Managing Exchange Servers by using Exchange Management Shell cmdlets
  • Managing Exchange servers by using scripts
  • Lab: Managing Exchange Server and recipient objects by using Exchange Management Shell
  • Using Exchange Management Shell to manage recipients
  • Using Exchange Management Shell to manage Exchange Server

Implementing client connectivity (13 topics)

  • Configuring client access services
  • Managing client access services
  • Client connectivity in Exchange Server
  • Configuring Outlook on the web
  • Configuring mobile messaging
  • Lab: Configuring client access services
  • Configuring namespaces for client access
  • Configuring certificates for client access
  • Configuring custom MailTips
  • Lab: Deploying and configuring client access services on Exchange Server
  • Configuring Exchange Server for Outlook
  • Configuring Outlook on the web
  • Configuring Microsoft Exchange ActiveSync

Managing Microsoft Exchange Server high availability (8 topics)

  • High availability on Exchange Server
  • Configuring highly available mailbox databases
  • Configuring high availability of Client Access services
  • Lab: Implementing DAGs
  • Creating and configuring a DAG
  • Lab: Implementing and testing high availability
  • Deploying a high availability solution for Client Access services
  • Testing the high availability configuration

Implementing disaster recovery for Microsoft Exchange Server (7 topics)

  • Implementing Exchange Server backup
  • Implementing Exchange Server recovery
  • Lab: Backing up Exchange Server data
  • Backing up an Exchange Server mailbox database
  • Lab: Restoring Exchange Server data
  • Restoring Exchange Server mailbox
  • Restoring a database availability group (DAG) member (optional)

Configuring and managing message transport (8 topics)

  • Overview of message transport
  • Configuring message transport
  • Managing transport rules
  • Lab: Configuring and managing message transport
  • Configuring message transport
  • Monitoring and verifying message delivery
  • Configuring a disclaimer transport rule
  • Configuring a DLP policy for financial data

Configuring message security (6 topics)

  • Deploying and managing an Edge Transport server for message security
  • Implementing an antivirus solution for Exchange Server
  • Implementing an antispam solution for Exchange Server
  • Lab: Configuring message security in Exchange Server
  • Configuring and testing EdgeSync
  • Configuring antivirus, antispam and malware protection features

Implementing and managing Microsoft Exchange Online deployments (6 topics)

  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Implementing the migration to Exchange Online
  • Managing a hybrid environment
  • Lab: Managing Exchange Online
  • Managing Exchange Online

Monitoring and troubleshooting Microsoft Exchange Server (6 topics)

  • Monitoring Exchange Server
  • Troubleshooting Exchange Server
  • Lab: Monitoring and troubleshooting Exchange Server
  • Monitoring Exchange Server
  • Troubleshooting database availability
  • Troubleshooting Client Access servers

Securing and maintaining Exchange Server (7 topics)

  • Securing Exchange Server by using RBAC
  • Configuring audit logging in Exchange Server
  • Maintaining Exchange Server
  • Lab: Securing and maintaining Exchange Server
  • Configuring Exchange Server permissions
  • Configuring audit logging
  • Maintaining Exchange Server


In addition to their professional experience, students who attend this training should already have the following technical knowledge:

  • Minimum of two years of experience administering Windows Server.
  • Minimum of two years of experience working with Active Directory Domain Services (AD DS).
  • Minimum of two years of experience working with name resolution, including Domain Name System (DNS).
  • Understanding of TCP/IP and networking concepts.
  • Understanding of security concepts such as authentication and authorization.
  • Understanding of Simple Mail Transfer Protocol (SMTP).
  • Working knowledge of public key infrastructure (PKI) technologies, including Active Directory Certificate Services (AD CS).

Relevant Certifications

  • The Microsoft Certified Solutions Expert (MCSE): Productivity certification.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Sep Oct Nov Dec Jan Feb
Later scheduled dates may be available for this course.

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