IPTV Billing

2 Day Course
Official Curriculum
Code PWL017

Book Now - 3 Delivery Methods Available:

Scheduled Online Onsite


IPTVconnecte is a technology that is undergoing very rapid growth, providing a new manner of delivery of programming material to end consumers.

With a new technology comes the need to effectively bill for these services and a new era of programme delivery needs radical means of combining pay per view with subscription and account for the impact on billing of viewers watching advertising material.


Hide all

Introduction (11 topics)

  • What is IPTV?
  • Managed and Unmanaged IPTV
  • Will IPTV succeed and if so, why
  • Drivers for successful IPTV Providers
  • Free to Air
  • Why should users change?
  • Service and Content
  • Simple purchase process
  • Content restriction
  • Providing what customers want
  • Current Service Offerings

Delivery Technologies (6 topics)

  • ADSL and VDSL (Asymmetric and Symmetric Digital Subscriber Lines)
  • Cable TV Systems
  • Satellite Delivery
  • TDD UMTS (The Time Division Duplex version of UMTS)
  • WiMAX - Broadband Wireless Access
  • Mobile TV

Provisioning and Billing (11 topics)

  • Provisioning and Billing
  • An End to 'One Size Fits All' Programming
  • Basic Services
  • Triple (or More) Play
  • Pay per View
  • Premium Channels
  • Subscriptions
  • Open Programming versus Restricted (Walled Garden)
  • Promotional Billing
  • Time of Day Tariffs
  • Provisioning: Single Interface

IPTV Billing Systems (9 topics)

  • Billing Data Flows
  • Data Sources for Billing
  • Mediation
  • Rating
  • Customer Care
  • Revenue Assurance
  • Fraud Management
  • A Possible Architecture
  • Multiple Accounts per Customer

Usage Detail Records (8 topics)

  • Standards Bodies - Many in the Field Today
  • Billing for IP is still Evolving
  • IPDR - IP Detail Record
  • AMA - Automatic Message Accounting
  • EMR - Exchange Message Record
  • Inputs from the Mobile World:
  • TAP - Transferred Account Procedures and
  • CIBER - Cellular Intercarrier Billing Exchange Roamer

Chargeable Items (10 topics)

  • Service Activation Fee
  • Equipment Rental/Purchase/Maintenance
  • Regular Fixed Charges
  • Individual Event Charges
  • Billing by Time and/or Volume
  • Duration Based Usage Charges
  • Volume Based Usage Charges
  • Impact of Quality of Service (QoS)
  • Home and Away Service Provision
  • Charging for Data Storage

Tariffing Items (5 topics)

  • Volume Discounts
  • Loyalty Discounts
  • Introductory Discounts
  • Charging for Non-online Billing (Bill Rendering)
  • Itemised Bills

Commercial Charges (5 topics)

  • Penalties for Late Payment
  • Disconnection and Reconnection Charges/Incentives
  • Adjustments (Credit or Debit)
  • Charge Waivers
  • Refunds

Impact of Advertising (4 topics)

  • Advertising Income
  • Charge per Advert View
  • Customising Advertising to Consumers
  • Interactive Advertising

Challenges and Opportunities (5 topics)

  • Challenges and Opportunities
  • Managing Customer Expectations
  • Service Provisioning
  • Failures
  • A Strategy for Success


Delegates should have attended Introduction to IPTV Broadcasting Systems, or have similar skills and experience.

Additional Learning

The courses below may help you meet the knowledge level required to take this course. If you are unsure please ask a training advisor .

Relevant Certifications

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Apr May Jun Jul Aug Sep

(Classroom or Online)
2 Days $1,695

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Enjoyable and very worthwhile course”

Principle on Compliance Engineer, Liberty Global

Overall the course was really good, the trainer really understood the material and was very approachable.”

Customer Training Manager, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

An excellent intro to video encoding & MPEG transport streams - I would definitely recommend it.”

Broadcast Engineer, Cisco

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

or call:408-759-5074

Course PDF


Share this Course


Recommend this Course