IPTD: Cisco IP Telephony Design

4 Day Course
Official Curriculum

This course has been retired. Please view currently available Cisco Design CCDP & CCDA Training Courses.


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Course Introduction (3 topics)

  • Overview
  • Course Goal and Objectives
  • Course Outline

Designing the LAN for IP Telephony (7 topics)

  • Explaining Campus Evolution and IP Telephony
  • Connecting IP Phones
  • Designing High Availability at the Data Link and Network Layers
  • Reviewing LAN QoS for IP Telephony
  • Designing the LAN Access Layer for IP Telephony
  • Designing the LAN Distribution layer for IP Telephony
  • Designing the Core Layer for IP Telephony

Designing the WAN to Support IP Telephony (2 topics)

  • Provisioning Bandwidth
  • Designing WAN QoS for IP Telephony

Designing IP Telephony (6 topics)

  • Sizing and Selecting Voice Gateways
  • Designing Media Resources
  • Sizing and Positioning Applications
  • Designing the Dial Plan
  • Designing the Emergency Services
  • Securing the IP Telephony Solution


Delegates are required to meet the following prerequisites: - CCNA - CCDA - Understanding of IP Network Design This course is intended for network engineers who will be designing IP Telephony solutions that include the deployment of Cisco Call Manager and Unity products.

Course PDF