M1560: Updating Support Skills from MS Windows NT 4.0 to Wind 2000

5 Day Course
Hands On
Official Microsoft Curriculum
Code M1560

This course has been retired. Please view currently available Microsoft Windows 2000 Training Courses.


At the end of the course, students will be able to: (4 topics)

  • Install Windows 2000 and describe tools used for unattended installations.
  • Install, configure, and troubleshoot the DNS Server Service.
  • Explain the relationship between Active Directory structure and network organization.
  • Install and configure Active Directory in a network.


Delegates should have knowledge of, or equivalent skills of
  • Course 803, Administering Microsoft Windows NT 4.0,
  • and Course 922, Supporting Microsoft Windows NT 4.0 Core Technologies.
  • As wells as a thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing , and experience of supporting networks and end users.
  • Administering the Windows NT Server and Windows NT Workstation operating systems in real-world situations.
  • Creating and administering user and group accounts.
  • Troubleshooting problems that prevent users from logging on to a network; managing network resources.
  • Setting up and administering permissions for files and folders.
  • Taking ownership of folders.
  • Troubleshooting when users are unable to gain access to disk resources.
  • Setting up a printing environment.
  • Administering printers.
  • Troubleshooting printing problems.
  • Monitoring network resources.
  • Backing up and restoring files and folders.
  • Recognizing problems related to the boot process.
  • Determining the appropriate action to take for common problems.
  • Installing and configuring Windows NT.
  • Creating and implementing system policies.
  • Creating and managing partitions, file systems, and fault-tolerant volumes.
  • Supporting running applications under Windows NT.
  • Identifying network components and describing their function on a Windows NT–based computer.
  • Installing and configuring network transport protocols.
  • Installing and configuring network services on Windows NT Server.
  • Implementing remote access service (RAS).
  • Installing client software.
  • Implementing and troubleshooting directory replication.
  • A thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing.

Course PDF