ITIL V2 Practitioner Certificate in Configuration Management

This course has been retired. Please view currently available ITIL Training Courses.
Modules
Prerequisites
To be entered for the Practitioner's examination leading to the certificate, the candidate must fulfil three requirements: - Attend an accredited training course and complete the in-course assignment - Demonstrate at least one year's experience in the Problem Management process - Hold the Foundation Certificate in IT Service Management Candidates taking the examination immediately following a course will be entered for the examination by the course provider. Those wishing to take the central examination should register direct with the ISEB, from whom the entry form can be obtained.