Help Desk Support for IBM Notes 6

3 Day Course
Hands On
Official IBM Curriculum
Code LND310

This course has been retired. Please view currently available IBM Lotus Training Courses.


This course covers the following topics: (11 topics)

  • Introducing the Notes Infrastructure
  • Managing Notes IDs
  • Using Troubleshooting Resources
  • Managing and Customizing the User Environment
  • Introducing Domino Security
  • Managing Domino Databases
  • Introducing Mail Routing
  • Troubleshooting Notes Mail
  • Setting Up and Supporting Remote Notes Users
  • Setting Up and Troubleshooting Replication
  • Supporting and Troubleshooting Calendaring and Scheduling


Moving to IBM Lotus Notes 6 (ND150) [for New Users] Maximizing Your Productivity with IBM Lotus Notes 6 for Power Users (ND210) [for New or Update Users] A minimum of three (3) months experience using Notes