Telecoms Fundamentals For Professionals

4 Day Course
Code PWL006

Book Now - 3 Delivery Methods Available:

Scheduled Online Onsite


This 4-day course provides an excellent introduction to traditional fixed line telecommunications, datacommunications, mobile & wireless technologies, plus convergence topics such as Voice over IP (VoIP) and Triple/Quad Play Next Generation Network which can deliver packetised services for voice calling, TV and mobile.

This course is the perfect primer for anyone new to the world of telecoms, and will provide you with all the information you need to understand this challenging and constantly evolving environment.

How this course is structured:

This single 4-day course is a combination of 4 seperate one day courses which can be taken as a complete 4-day program (PWL006) or you can choose to attend any number of the individual days depending on the skills you want to get. Included courses are:

PWL005 Telecoms Overview (fixed line) - Day 1

PDN005 Introduction to Data Networking - Day 2

PWS003 Mobile Communications Overview - Day 3

PDN020 Introduction to Voice over IP & NGNs - Day 4


Upon completion of this course delegates will have a clear understanding of:

  • Basic Telephony
  • Transmission
  • Switching
  • Signalling
  • Digital Networks and the influence of ISDN
  • Data networking & Internet Protocols (IP)
  • Mobile networks including GSM, GPRS, UMTS
  • Converged Networks including Voice over IP and Triple Play Services
  • Business advantages and best practices associated with these technologies
  • Major players in the market.


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The Components of a Telecoms Network (5 topics)

  • The PSTN
  • The Core Network
  • The Local Loop
  • The Access Network
  • The Data Network

The Basics Technologies (4 topics)

  • Analogue vs. Digital
  • Modulation
  • Multiplexing
  • Switching

Basics of Public Networks (7 topics)

  • Optical Networks: WDM/DWDM
  • Why are Optical Networks key?
  • Network Management
  • Signalling Systems (SS7, C7)
  • Intelligent Networks (IN)
  • Next Generation Networks (NGNs)

Basics of Access Networks (4 topics)

  • Copper, Fibre, Wireless Local Loop
  • ISDN
  • DSL and Cable Modems
  • Which will succeed and why?

Who are the major players? (5 topics)

  • Carriers and Service Providers
  • Equipment Vendors
  • Systems Integrators
  • ISPs
  • Triple Play Service Providers

Basics of Mobile Comms (4 topics)

  • Radio wave basics
  • Analogue vs. digital
  • Cells and Frequency use/re-use
  • Roaming

Digital Cellular (3 topics)

  • SIM
  • GSM (900, 1800, 1900)

TErrestrial Trunk RAdio (2 topics)

  • Who uses TETRA and why

Digital Cordless Telephony (1 topic)

  • DECT

GSM in more depth (4 topics)

  • Components of a GSM Network
  • Frequency planning - use and re-use
  • Services - SMS
  • Data rates

2.5 and 3G Technologies (5 topics)

  • GPRS
  • EDGE
  • UMTS
  • What will customers gain from higher data rates?

The Future (3 topics)

  • The future of 4G
  • Long Term Evolution
  • Fixed Mobile Convergence

Introduction to Data Communications (7 topics)

  • Scope of TCP/IP
  • History of Data Networking
  • TCP/IP
  • TCP/IP Layering
  • Implementation Hierarchy
  • Operating System Considerations
  • Physical transports

What is Internet Protocol (IP) (6 topics)

  • Where IP fits into the Internet Protocol Suite
  • Functions of IP
  • Deploying IP Address Classes
  • The role of the Router
  • Cisco and its products
  • Problems and solutions in routing

Below IP (6 topics)

  • IP over different physical networks
  • SNAP
  • IP over SDH
  • IP over Gigabit Ethernet
  • IP over Frame Relay
  • Opportunities to carry IP over new infrastructures

Above IP (12 topics)

  • Transport Services
  • Virtual Circuit Services
  • Datagram Services
  • Client Server Operation
  • Peer to peer operation
  • TCP and UDP
  • Example Applications
  • Email
  • World Wide Web
  • IP Television
  • Multimedia
  • Opportunities for New Services

Introduction to VoIP (7 topics)

  • Introduction to Voice over Internet Protocol
  • Voice Quality Issues
  • Protocols
  • H.323 and Network Elements.
  • SIP - Session Initiation Protocol.
  • QoS - Quality of Service.
  • VoIP Benefits.


There are no prerequisites to this course.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Jul Aug Sep Oct Nov Dec

(Classroom or Online)
4 Days $2,495

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Overall the course was really good, the trainer really understood the material and was very approachable.”

Customer Training Manager, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

An excellent intro to video encoding & MPEG transport streams - I would definitely recommend it.”

Broadcast Engineer, Cisco

Definitely an excellent intro. Left me interested in learning more.”

Broadcast Engineer, Eircom

Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

Solutions Engineer, Akamai

Excellent course, very clear and well organised. Course content delivery was very good.”

Assistant Engineer, Dhiraagu

Very informative and appropriate.”

Network Support Technician, BT

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