M2273: Managing and Maintaining a Microsoft Windows 2003 Environment

5 Day Course
Hands On
Official Microsoft Curriculum
Code M2273

This course has been retired. Please view currently available Microsoft Windows 2003 Training Courses.


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1: Introduction to Administering Accounts and Resources (6 topics)

  • Describe features of the Windows 2003 Server family.
  • Log on to Windows Server 2003.
  • Install and configure administrative tools.
  • Create user accounts.
  • Create computer accounts.
  • Create an organizational unit.

Managing User and Computer Accounts (7 topics)

  • Modify user and computer account properties.
  • Enable and unlock user and computer accounts.
  • Create a user account template.
  • Locate user and computer accounts in the Active Directory® directory service.
  • Save queries.
  • Reset user and computer accounts.
  • Move domain objects.

Managing Groups (5 topics)

  • Create groups.
  • Manage group membership.
  • Apply strategies for using groups.
  • Modify groups.
  • Manage default groups.

Managing Access to Resources (5 topics)

  • Manage access to resources.
  • Manage access to shared folders.
  • Manage access to files and folders by using NTFS permissions.
  • Determine effective permissions.
  • Manage access to shared files by using offline caching.

Implementing Printing (5 topics)

  • Explain the printing process in the Windows Server 2003 family.
  • Install and share printers.
  • Manage access to printers by using shared printer permissions.
  • Manage printer drivers.
  • Implement printer locations.

Managing Printing (4 topics)

  • Change the location of the print spooler.
  • Set printing priorities.
  • Schedule printer availability.
  • Configure a printing pool.

Managing Access to Objects in Organizational Units (3 topics)

  • Identify the role of organizational units.
  • Modify permissions for Active Directory objects.
  • Delegate control of organizational units.

Implementing Group Policy (3 topics)

  • Implement a local GPO.
  • Implement GPOs on a domain.
  • Manage the deployment of Group Policy.

Managing the User Environment by Using Group Policy (4 topics)

  • Configure Group Policy settings.
  • Assign scripts with Group Policy.
  • Configure Folder Redirection.
  • Determine applied GPOs.

Introduction to Security in Windows Server 2003 (5 topics)

  • Provide an overview of security in Windows Server 2003.
  • Use security templates to secure computers.
  • Test computer security policy.
  • Configure auditing.
  • Manage security logs.

Maintaining a Microsoft Windows Server 2003 Environment

Preparing to Administer a Server (3 topics)

  • Explain the tasks, tools, and rights that are required to administer a server.
  • Configure Remote Desktop for Administration and client preferences.
  • Manage remote desktop connections.

Preparing to Monitor Server Performance (4 topics)

  • Establish a performance baseline.
  • Perform real-time and logged monitoring.
  • Configure and manage counter logs.
  • Configure alerts.

Monitoring Server Performance (7 topics)

  • Explain how the four primary server subsystems affect server performance.
  • Monitor server memory.
  • Monitor processor usage.
  • Monitor disks.
  • Monitor network usage.
  • Identify the guidelines for using counters and thresholds.
  • Describe the best practices for monitoring server performance.

Maintaining Device Drivers (2 topics)

  • Configure device driver signing.
  • Restore the previous version of a device driver.

Managing Disks (6 topics)

  • Initialize and partition a disk.
  • View and update disk properties.
  • Manage mounted drives.
  • Create volumes on a disk.
  • Convert a disk from basic to dynamic and from dynamic to basic.
  • Import disks.

Managing Data Storage (3 topics)

  • Manage NTFS file compression.
  • Configure file encryption.
  • Implement disk quotas.

Managing Disaster Recovery (7 topics)

  • Prepare for disaster recovery.
  • Back up data.
  • Schedule backup jobs.
  • Restore data.
  • Configure a shadow copy.
  • Recover from server failure.
  • Select a disaster recovery method.

Maintaining Software by Using Software Update Services (4 topics)

  • Explain Microsoft Software Update Services.
  • Install and configure client computers to use Software Update Services.
  • Install and configure servers to use Software Update Services.
  • Manage the Software Update Services infrastructure.


Before attending this course, students must have: CompTIA A+ certification, or equivalent knowledge and skills. CompTIA Network+ certification, or equivalent knowledge and skills.

Prerequisite Certifications

  • CompTIA A+ certification validates the latest skills needed by today's computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software...
  • The CompTIA Network+ certification is the global standard for professionals with at least nine months of experience in network support or administration. Network+ Certification demonstrates technic...

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