VMware vSphere 6.7: Troubleshooting Workshop

5 Day Course
Hands On
Official VMware Curriculum

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere Web Client, VMware vRealize Log lnsight, and other tools to analyze and solve problems.

Note: This course is based on beta software.

Product Alignment
• ESXi 6.7
• vCenter Server 6.7


  • Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
  • Introduce troubleshooting principles and procedures
  • Troubleshoot networking issues and recover from these issues
  • Analyze storage failure scenarios and resolve the issues
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability issues and provide solutions
  • Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
  • Troubleshoot vCenter Server issues
  • Identify ESXi host issues, analyze failure scenarios, and correct them
  • Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more

Target Audience

Who should attend?

  • System administrators
  • System integrators

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Course Introduction (2 topics)

  • Introductions and course logistics
  • Course objectives

Introduction to Troubleshooting (1 topic)

  • Using a structured approach to troubleshooting

Troubleshooting Tools (5 topics)

  • Adding the VMware vSphere® Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration
  • Locating important log files
  • Installing the VMware vSphere® Syslog Collector
  • Gathering log bundles for technical support

SSL Certificates (3 topics)

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi
  • Troubleshooting SSL certificate issues

Networking (4 topics)

  • Troubleshooting standard switch issues
  • Troubleshooting virtual machine network connectivity issues
  • Troubleshooting management network connectivity issues
  • Troubleshooting distributed switch issues

Storage (3 topics)

  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues
  • Troubleshooting VMware snapshot issues

Cluster Management (2 topics)

  • Troubleshooting vSphere HA issues
  • Troubleshooting vSphere vMotion issues

vCenter Server and ESXi (4 topics)

  • Troubleshooting single Sign-on issues
  • Troubleshooting vCenter Server Service issues
  • Troubleshooting vCenter Server database issues
  • Troubleshooting ESXi host issues

Virtual Machines (4 topics)

  • Troubleshooting virtual machine state issues
  • Troubleshooting VMware® Tools installation issues
  • Troubleshooting VMware snapshot issues
  • Troubleshooting virtual machine power-on issues


  • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
  • VMware vSphere: Fast Track [V6.5]
  • VMware vSphere: Install, Configure, Manage [V6.7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].

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