Cisco Collaboration Systems Release 10.0 Bootcamp

5 Day Course
Hands On
Official Curriculum

This course has been retired. Please view currently available Cisco Collaboration Training Courses.


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Cisco Unified CM (9 topics)

  • Cisco Unified Communication Manager (CUCM, CME and CUCM-BE)
  • Cisco Unified Communication Manager Branch Offices
  • Cisco UCS Servers
  • Cisco License Models and Enterprise License Manager (ELM)
  • Cisco Unified Communications Manager Session Management Edition
  • Cisco Cius/VXI Clients
  • Cisco Unified Messaging
  • Cisco Unity Connection 9.x
  • Cisco Unity Express

Cisco Prime UC Management suite (2 topics)

  • Cisco Prime Collaboration Manager

Cisco Unified Collaborative Clients (3 topics)

  • Cisco Jabber for Desktop
  • Cisco Jabber for Mobile (iPhone, iPad, Android)
  • CUCi-MOC/Lync

Mobile Applications (1 topic)

  • Cisco Unified Mobility Overview

Cisco Unified Meeting Place (2 topics)

  • Cisco Unified MeetingPlace 8.x/WebEx updates and WebEx CCA architecture Overview
  • MeetingPlace mobile applications

Cisco Unified Contact Center (1 topic)

  • Cisco Unified Contact Center Express Overview and Updates

Digital Media Suite (5 topics)

  • Cisco Medianet Overview
  • Digital Signs
  • Cisco Show and Share
  • Cisco Cast
  • MXE

TelePresence and Video Solution (7 topics)

  • Cisco Telepresence Solutions Overview
  • Cisco TelePresence Endpoints
  • Cisco Telepresence Video Communication Server
  • TelePresnce Conferencing Portfolio and TelePresence Server
  • Cisco TelePresence Recording Server and TelePresence Content Server
  • Management Infrastructure
  • Cisco Telepresence Commercial Express

Deploying Cisco Unified Communications Manager (5 topics)

  • Cisco Unified CM deployment options
  • SRSX (SRST and SRSV)
  • SAF/CCD Overview
  • Cisco Unified Communications Manager End User Features
  • Cisco Unified CM 9.x New features (URI dialing , Native Call Queuing , etc...)

Cisco Unified Mobility (1 topic)

  • Implementing Cisco Unified Mobility

Deploying Cisco Unity Connection Unified Messaging (2 topics)

  • Design Cisco Messaging solutions
  • Integrating Cisco Unity Connection with Cisco Unified CM

Deploying Cisco Unified Collaborative Clients (3 topics)

  • Design and Implement Cisco Jabber for Desktop
  • Design Cisco Jabber for Mobile (iPhone, iPad and Android)
  • CUCi Lync Architecture and Deployment

Cisco Unified MeetingPlace 8.x Deployment Options (1 topic)

  • Cisco Unified MeetingPlace Deployment options

Design and Deploy Cisco TelePresence (9 topics)

  • Identify TP requirements
  • Design Cisco Unified CM and VCS solution
  • Integrating Cisco Unified CM TelePresence with Cisco VCS using:
  • TP Server
  • MXE
  • Cisco Unified CM native support for Cisco TelePresence MCU , E20, C series
  • Cisco VCS Firewall Traversal solution
  • Cisco TelePresence Conductor
  • WebEx One Touch

Cisco Unified Contact Center Express 9.x (4 topics)

  • Deployment Options
  • CCX 9.0 New features
  • Basic Integration
  • CAD and CSD


Attendees should meet the following prerequisites: Working knowledge of fundamental terms and concepts of computer networking including LANs. Basics of digital interfaces, PSTN, and VoIP. Fundamental knowledge of converged voice and data networks. Ability to configure Cisco IOS gateways with traditional and VoIP call legs