Administering Microsoft System Center 2012 Operations Manager

4 Day Course
Code QASCOM12

This course has been retired. Please view currently available Microsoft Windows 2012 Training Courses.

Modules

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Session 1: Overview of System Center Operations Manager 2012 (3 topics)

  • After completing this session students will be able to:
  • Describe the features in System Center Operations Manager 2012
  • Navigate through the Operations Console

Session 2: Operations Manager 2012 Architecture and Installation (9 topics)

  • After completing this session students will be able to:
  • Describe the core server roles in Operations Manager 2012
  • Design a basic and advanced architecture
  • Understand the hardware requirements and physical and virtual server options
  • Install Operations Manager 2012
  • Install an addition Management Server
  • Import Management Packs
  • Understand and perform recommended post installation tasks
  • Explain and define the configuration of global settings

Session 3: Installing the Gateway Server Role (4 topics)

  • After completing this session students will be able to:
  • Explain the Public Key Infrastructure (PKI) prerequisites
  • Describe the Gateway server role
  • Install and Configure a Gateway server

Session 4: Configuring Operations Manager Security (5 topics)

  • After completing this session students will:
  • Understand role based security for both Windows and Cross-platform monitoring
  • Be able to create a new user role and restrict the view in the Operations Console to specific groups
  • Understand the minimum requirements for the different service accounts and the action account
  • Create and configure Run As accounts and Run As Profiles for cross platform agent discovery

Session 5: Agent Deployment and Configuration (4 topics)

  • After completing this session students will be able to:
  • Deploy an agent to a Windows server
  • Deploy an agent to a non-Windows server
  • Discover and monitor network devices

Session 6: Alert Notification and Alert Processing (8 topics)

  • After completing this session students will be able to:
  • Create custom Alert resolution states
  • Understand Severity and Priority
  • Extend Alert properties
  • Investigate Alerts
  • Define notification recipients
  • Define notification subscriptions
  • Subscribe to a notification from an alert

Session 7: Management Pack Tuning and Targeting (4 topics)

  • After completing this session students will be able to:
  • Investigate how management packs are tuned
  • Create and deploy Overrides
  • Review best practices for Discoveries, Rules, Monitors and Overrides

Session 8: Custom Monitoring and Distributed Applications (8 topics)

  • After completing this session students will be able to:
  • Describe the components included in a Management Pack
  • Describe and use the Management Pack Templates
  • Understand overrides, diagnostics and recoveries
  • Understand the health model
  • Describe the difference between rules and monitors
  • Understand targeting best practices
  • Review Synthetic Transaction's and Distributed Applications models

Session 9: Tuning the Core Microsoft Management Packs (2 topics)

  • After completing this session students will be able to:
  • Perform basic tuning of the core Microsoft Management Packs such as Windows Server, Active Directory, MS SQL

Session 10: Application Performance Monitoring (5 topics)

  • After completing this session students will be able to:
  • Configure performance and exception monitoring (server and client-side)
  • Limit visibility of personally identifiable customer data (PII)
  • Configure tagging and aliasing
  • Use APM reports to identify root cause of exception and performance issues

Session 11: Network Monitoring in Operations Manager 2012 (4 topics)

  • After completing this session students will be able to:
  • Configure explicit, recursive and schedule network discovery
  • Enable deep monitoring for critical ports and devices
  • Use network visualizations to pinpoint root cause

Session 12: Working in the Operations Manager Shell (4 topics)

  • After completing this session students will be able to:
  • Run some basic Operations Manager Command Shell commands
  • Extract information from the Comment Shell
  • Perform bulk administration tasks, such as group maintenance mode

Session 13: Reporting & Dashboards (3 topics)

  • After completing this session students will be able to:
  • Run the reports in the Microsoft Generic Report Library
  • Create a custom dashboard to present the data that is of interest

Prerequisites

MCITP: Server Administrator on Windows Server 2008, or equivalent knowledge

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