ISO/IEC 20000 Practitioner
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The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply their knowledge to a range of activities that would support organizations in conforming to the requirements of ISO/IEC 20000-1, and achieving and retaining ISO/IEC 20000 certification.
You will sit your Practitioner exam on the last day of this course
Training Partners
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Modules
Prerequisites
this qualification is aimed at practitioners, managers and consultants involved in an SMS implementation and/or on-going activities based on ISO/IEC 20000.
The pre-requisite for this qualification is either the APMG ISO/IEC 20000 Foundation or an ITIL Foundation qualification. The APMG ISO/IEC 20000 Foundation course is specifically designed as preparation for this Practitioner qualification.
APMG mandate that proof of ID is required from all delegates prior to taking the exam.