Appreciating Emotional Intelligence

1 Day Course

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


People with well developed EI tend to achieve more, have greater influence and are generally happier in what they do. The great news is that EI is a skill not a gift and we all have the capacity to develop this skill. This course has been designed to provide an introduction to the core concepts of EI, with practical examples of how to use it in the professional environment, and is suitable for individuals and managers of any level.

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Course Outline (12 topics)

  • What are Emotional Intelligence and Emotional Quotient (EQ).
  • Analysing your own level of EI and EQ.
  • What makes us think, feel and act the way we do.
  • How emotions affect our behaviour and the behaviour of those around us.
  • Success stories - the benefits of being emotionally intelligent.
  • Tools and frameworks for implementing EI.
  • Influencing constructive/ destructive relationships.
  • Moving from negative to positive states.
  • Psychometrics and behavioural tools.
  • Understanding your inner dialogue.
  • Communication as a developed skill for managers

Course PDF


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