AppSense Professional Course v8.1

3 Day Course
Hands On
Official AppSense Curriculum
Code ILT-AMS-100

This course has been retired. Please view currently available AppSense Training Courses.

Modules

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Installing AppSense Management Center (9 topics)

  • AppSense Environment Manager
  • Introduction to AppSense Management Center
  • AppSense Management Center components
  • The Client Communications Agent
  • Installing the servers
  • Server communications
  • Failover server configuration
  • Checking the install
  • Upgrading from V7 to V8

AppSense Environment Manager Components (5 topics)

  • AppSense Environment Manager client installation and components
  • AppSense Environment Manager (EM) console
  • IIS server architecture
  • SQL database
  • Capacity planning and high availability options

AppSense Environment Manager Policy (14 topics)

  • Planning the policy
  • Triggers
  • Nodes & execution order
  • Conditions-native and custom
  • Actions-native and custom
  • Library nodes - Reusable nodes & conditions
  • App-V
  • ODBC settings
  • Virtualized environment
  • Configuring EM for use with Office
  • Using policy templates
  • Configuration profiler
  • Self Healing & Lockdown
  • Auditing

AppSense Environment Manager Personalization (9 topics)

  • Enabling user personalization
  • How user personalization works
  • User personalization console
  • Personalization of desktop settings, global includes and excludes
  • Personalization of applications
  • Blacklists and whitelists
  • Application groups & personalization groups
  • Personalization analysis & rollback
  • Windows 7 migration

Troubleshooting & Debugging (11 topics)

  • Installation troubleshooting
  • Basic health checking
  • Management server troubleshooting
  • SQL& IIS troubleshooting
  • CCA troubleshooting
  • Policy troubleshooting
  • Personalization troubleshooting
  • Log files / debugging
  • AppSense support script
  • Raising a support call
  • AppSense Environment Manager log files

Prerequisites

  • Understanding user profiles (v1 and v2).
  • Understanding of networking.
  • Understanding of Windows operating systems.
  • Understanding of the registry.
  • Understanding of security best practices. For example, file system permissions, authentication methods, Kerberos etc.
  • Hands-on experience with: IIS, SQL, Registry

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