AppSense Specialist Course v8.1

2 Day Course
Hands On
Official AppSense Curriculum
Code ILT-AEM-200

This course has been retired. Please view currently available AppSense Training Courses.


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Introducing the AppSense User Virtualization Platform (5 topics)

  • Describe the role of CCA with AppSense Management Center in the context of EM
  • Describe an N-Tier architecture solution
  • Relate the importance of underlying technologies on performance of user virtualization
  • List the areas where underlying technologies can impact on user virtualization
  • Interpret the role of each component in the AppSense Environment Manager three tier architecture

Module 2: Endpoint Components (4 topics)

  • Differentiating between stand-alone and enterprise installations
  • Examine the boot sequence and identify the EM services in the sequence of events
  • Performing testing of PVC injection into managed applications
  • Examining the aemp file

AppSense Environment Manager - Policy (8 topics)

  • Relate the basic components of a policy configuration
  • Navigating the AppSense Environment Manager console
  • Creating and configuring a AppSense Environment Manager Configuration, including:
  • Triggers
  • Nodes
  • Conditions
  • Actions
  • Lockdown and self-heal functionality

AppSense Environment Manager - Personalization (4 topics)

  • Policy vs. personalization
  • Compare and contrast desktop settings and Session Data
  • Plan for personalization of MS Office applications using application groups
  • Analyze and create archives of personalization data from the AppSense Environment Manager console

Configuration Assistant (2 topics)

  • Enable data collection to collect data for the configuration assistant
  • Use the configuration assistant to analyze collected data and produce reports to enable correct configuration of personalization

Upgrades and Migration (4 topics)

  • Considering migration options provided by AppSense
  • Upgrade considerations
  • Describe types of data that should/should not be stored in personalization
  • New tools available to aid migrations

Troubleshooting and Debugging (6 topics)

  • Using the logging tools
  • Using the server configuration utility to troubleshoot
  • Test end to end communication
  • Ensure correct design, deployment and application of configuration files.
  • Monitoring and auditing
  • Using the AppSense support script


Students should possess moderate to advanced Microsoft Windows administrative skills, including:

  • Understanding of user profiles (v1 and v2)
  • Understanding of networking
  • Understanding of Windows operating systems
  • Understanding of the registry
  • Understanding of security best practices. For example, file system permissions, authentication methods, Kerberos etc
  • Hands-on experience with: IIS, SQL, Windows Registry settings
  • Attendance of 3 day AppSense Professional level course

Course PDF