GDPR, Governance, Security and Compliance in Microsoft Dynamics Online

2 Day Course
Hands On

This course has been retired. Please view currently available Microsoft Dynamics Training Courses.


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Introduction to Compliance Standards and Microsoft Commitments (2 topics)

  • In this first section we discuss the common standards and regulations facing companies such as GDPR, ISO 27001 and NIST
  • There is an introduction to the commitments made by Microsoft across all their products to empower customers to meet these compliance requirements

Discover (6 topics)

  • Microsoft Dynamics Online data and user activity auditing
  • Microsoft Dynamics Online analytics and reporting
  • Paginated reports
  • User and System Dashboards
  • Power BI integration
  • Microsoft Dynamics Online metadata and data models

Manage (14 topics)

  • Business units
  • Role-based security
  • User-based access and licensing
  • Teams
  • Record-based security
  • Hierarchy security
  • Field-based security
  • Security Modelling with Microsoft Dynamics 365
  • Caching
  • Sharing access checks
  • Access team lifecycles
  • Ownership access checks
  • Business unit access checks
  • Organizational Privileges

Protect (7 topics)

  • Microsoft Security Development Lifecycle
  • Microsoft Dynamics Online Secure Identity
  • Microsoft Dynamics Online Secure Infrastructure
  • Microsoft Dynamics Online Secure Apps and Data
  • Microsoft Priviledged Identity Management
  • Microsoft Dynamics Online Role, Record, Field Security
  • Microsoft Dynamics Encryption

Report (7 topics)

  • Microsoft Dynamics Online Service Assurance
  • Microsoft Security Incident Management Process
  • Microsoft Dynamics Online Policies and Communications
  • Microsoft Dynamics Online Auditing
  • Microsoft Service Trust Portal
  • Microsoft Compliance Manager
  • Microsoft GDPR Benchmark Tool


An understanding of Microsoft Dynamics Online core technologies and an interest in the business benefits of the Microsoft Dynamics Online from a Governance Security and Compliance perspective.

Course PDF