BCS Certificate in Commercial Awareness

3 Day Course
Official Curriculum
Code CA-1

This course has been retired. Please view currently available BCS/ISEB Training Courses.


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Financial Reporting (4 topics)

  • The balance sheet
  • The income and expenditure statement (profit and loss account)
  • The cash flow statement
  • Financial ratio analysis

Budgeting, Costing and Pricing (3 topics)

  • Budgets and departmental businesses
  • Cash flow and cash management
  • Costing and pricing

Evaluating a Financial Case (5 topics)

  • The purpose of building a financial case
  • Techniques for evaluating a financial case:
  • Payback / breakeven
  • Discounted cash flow / net present value (DCF/NPV)
  • Internal rate of return (IRR)

Market Analysis and Competitive Advantage (3 topics)

  • Analysing the business domain
  • Analysing the product / service portfolio
  • Delivering business value

Organisational Behaviour and Culture (3 topics)

  • What is organisational behaviour?
  • Organisational effectiveness and the balanced business scorecard
  • Understanding and analysing culture

Working in Groups (2 topics)

  • Groups and group dynamics
  • Formal and informal groups

Organisational Structure (5 topics)

  • Organisation structuring
  • Types of jobs
  • Line, staff and functional responsibilities
  • Formalisation of rules and procedures
  • Centralisation versus decentralisation

Operating Models (2 topics)

  • Organisation structures and their characteristics
  • Organisational boundaries

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