Configuration & Customisation in Microsoft Dynamics CRM & Dynamics 365

3 Day Course
Hands On
Official Microsoft Curriculum
Code QACRMCC

This course has been retired. Please view currently available Microsoft Dynamics Training Courses.

Modules

Course Topics (11 topics)

  • Introduction
  • Security Model
  • Customisation of Entities
  • Creating and Customising Fields
  • Establishing Relationships
  • Creating and Customising Forms
  • Introduction to Business Rules
  • Creating, Maintaining and Customising Views
  • Chart and Dashboard Customisation
  • Additional Security Features in CRM
  • Creating Business Process Flows

Prerequisites

Good working knowledge of CRM.

Course PDF

Print

Sections