Microsoft Outlook 2010 Specialist

2 Day Course
Hands On
Official Microsoft Curriculum

This course has been retired. Please view currently available User Microsoft Office Training Courses.


Collapse all

Managing the Outlook Environment (5 topics)

  • Apply and manipulate Outlook program options
  • Manipulate item tags
  • Arrange the Content Pane
  • Apply search and filter tools
  • Print an Outlook item

Creating and Formatting Item Content (5 topics)

  • Create and send email messages
  • Create and manage Quick Steps
  • Create item content
  • Format item content
  • Attach content to email messages

Managing Email Messages (4 topics)

  • Clean up the mailbox
  • Create and manage rules
  • Manage junk mail
  • Manage automatic message content

Managing Contacts (2 topics)

  • Create and manipulate contacts
  • Create and manipulate contact groups

Managing Calendar Objects (3 topics)

  • Create and manipulate appointments and events
  • Create and manipulate meeting requests
  • Manipulate the Calendar pane

Working with Tasks, Notes, and Journal Entries (3 topics)

  • Create and manipulate tasks
  • Create and manipulate notes
  • Create and manipulate Journal entries


This course has strict prerequisites – delegates should have already attended the relevant Levels 1, 2 and 3 courses or have equivalent knowledge. This course is NOT a fast track course for learning the exam material but a course for turning knowledge in to exam readiness.

Course PDF