Troubleshooting Cisco IP Telephony and Video
This course has been retired. Please view currently available Cisco Collaboration Training Courses.
Modules
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of converged voice, video, and data networks
- Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
- Ability to configure and operate Cisco routers and switches
- Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments