M50217: Planning, Deploying and Managing Microsoft System Center Service Manager 2010

This course has been retired. Please view currently available Microsoft System Centre Training.
Modules
Prerequisites
Before attending this course, students must have: - Attended course 6451A: Planning, Deploying and Managing System Center Configuration Manager 2007 - Attended course 50028D: Installing Configuring Operations Manager 2007 R2 - Experience with ITIL and MOF processes - Experience with Active Directory configuration - Experience with deployment, configuration, and troubleshooting Windows-based computers - Working knowledge of IIS Server - Working knowledge of TCP/IP networking - Working knowledge of SQL Server - Working knowledge of basic public key infrastructure (PKI) concepts