ISEB Practitioner Certificate in Software Asset Management

The ISEB Software Asset Management (SAM) Certificate syllabus and qualification is designed to provide Software Asset Managers, who work in the typically complex computing environment of medium to large companies, the knowledge to implement and maintain an effective SAM programme.

The Practitioner certificate in Software Asset Management is a five days residential course. The trainer and candidates will use real-world scenarios in order to share their knowledge and appreciate the thin line between theory and practice in SAM. Candidates will also leave the training with a sense of accomplishment and an appreciation of the benefits of being a SAM practitioner.

Holders of the ISEB Practitioner Certificate in Software Asset Management will be able to demonstrate their competence in planning, implementing, and maintaining a SAM programme and have the ability to:

• Understand the risks, costs, challenges and benefits associated with SAM;
• Understand the different types of licensing metrics commonly used by commercial software vendors;
• Recognise the potential problems that arise when implementing a SAM programme;
• Gather the appropriate information about the organisation’s environment;
• Make a comprehensive Business Case for SAM;
• Understand the key SAM processes required to ensure an effective SAM programme;
• Specify the requirements for evaluating and selecting the correct tools for SAM;
• Develop and communicate the organisation’s Software Policy
• Plan for the development and implementation of all relevant SAM policies, procedures and tools
• Establish and maintain a SAM database
• Understand how to control all activities associated with the software lifecycle;
• Detect, escalate and manage all exceptions with SAM policies, processes, procedures and licence rights;
• Manage all relationships within the business and with partnerssuppliers to agreed service levels;
• Continually assess the effectiveness of policies and procedures