Leadership Skills for IT Leaders

5 Day Course
Code CHLSIT

This course has been retired. Please view currently available Management Skills Training Courses.

Modules

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SETTING THE SCENE (6 topics)

  • Introduction
  • Business drivers for effective leaders
  • What is meant by leadership
  • Role of the leader
  • Profile of an effective IT leader
  • Personal assessment (preliminary)

THE BUILDING BLOCKS FOR EFFECTIVE LEADERSHIP (1 topic)

  • The four pillars of success

ESTABLISHING MISSION, VISION, VALUES AND GOALS (5 topics)

  • Definitions
  • Establishing a worthwhile Mission Statement
  • Generating a compelling Vision Statement
  • Setting up Values Statements
  • Setting clear goals

LEADERSHIP STYLES (5 topics)

  • Theory X, Theory Y
  • Action Centred Leadership
  • Situational leadership
  • Principle Centred Leadership
  • Theory into practice

SETTING OBJECTIVES (3 topics)

  • Cascading objectives
  • Individual targets
  • Getting SMARTer

JOHARI WINDOW (3 topics)

  • Self perception
  • Group perception
  • Reflection

PERSONALITY TYPES (5 topics)

  • The 16 personality types
  • Mapping the 16 types to team roles
  • Work preferences
  • Learning Styles
  • Communication Styles

LEADING THROUGH TIMES OF CONFLICT (3 topics)

  • The 5 Thomas Kilmann Conflict Modes
  • Analysing the situation
  • Selecting the right style for the personality types

DECISION MAKING STYLES (4 topics)

  • Impact on the team
  • Vroom-Yetton's 5 Styles
  • Choosing the right style
  • Decision making methods

TEAM ORGANISATION (4 topics)

  • Team design
  • Roles & Responsibilities
  • Virtual Teams
  • Cross-functional teams & Cross-cultural teams

TEAM PROCESSES (6 topics)

  • Induction
  • Mentoring
  • Team communication
  • Briefings
  • Progress reporting
  • Knowledge Management

TEAM DEVELOPMENT (3 topics)

  • Competencies
  • Development planning
  • Succession planning

REVIEWING INDIVIDUAL PERFORMANCE (6 topics)

  • The review process
  • Preparation
  • Effective listening
  • Giving constructive feedback
  • Handling under performance
  • Action planning

INTER-GROUP COMMUNICATION (2 topics)

  • Cascade briefings
  • Networking

SUMMARY & CLOSE (2 topics)

  • Key learning points & Personal assessment (final)
  • Action planning

Prerequisites

There are no prerequisites for this course.

Sections