Change Management

3 Day Course
Code CHCHNG

The Managing Change course is an alternative that is currently running on a public schedule.

Modules

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SETTING THE SCENE (8 topics)

  • Introduction
  • Business drivers for change
  • What is meant by change
  • Kurt Lewin's model
  • Managing the change process
  • The role of the Change Agent
  • Profile of an effective Change Agent
  • Personal assessment (preliminary)

WHY CHANGE HAPPENS (4 topics)

  • Types of change
  • Cause and effect
  • Identification of sources of change
  • Assessing likely impact

DEALING WITH EMOTIONS (7 topics)

  • Identifying Difficulties
  • Paradigm analysis
  • Attitudes and fears
  • Winners and losers
  • The Change Transition Curve
  • The Holmes Rah Stress Scale
  • Managing stress

IDENTIFYING SUCCESS CRITERIA (4 topics)

  • Perspectives
  • Change Champions
  • The role of management
  • Profile of an effective Analyst

PLANNING FOR CHANGE (9 topics)

  • The Phases of Change
  • Knowing why we are here
  • Developing a vision
  • Establishing values
  • Behaving appropriately
  • Developing a Strategy
  • Establishing objectives
  • Recognising constraints
  • High level planning

FACILITATING THROUGH CHANGE (5 topics)

  • Change workshops
  • Team building
  • Change transition teams
  • Understanding others
  • Creative cooperation

MAINTAINING MOMENTUM (5 topics)

  • Handling Resistance
  • Influencing dimensions
  • Power & information
  • Resistance to change
  • Unblocking resistance

CHANGE COMMUNICATIONS (2 topics)

  • Information options
  • Management style

SUMMARY & CONCLUSION (3 topics)

  • Key learning points
  • Personal assessment (final)
  • Action planning

Prerequisites

There are no pre-requisities for this course.

Sections