Outlook 2010 Level 1

1 Day Course
Hands On
Code DOL10L1

This course has been retired. Please view currently available User Microsoft Office Training Courses.


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Getting Started with Outlook (5 topics)

  • Identify the Components of the Outlook Interface
  • Identify the Outlook Ribbon
  • Customize the Outlook Environment
  • Identify the Tabs and Commands in the Outlook Message Form
  • Use Outlook Help

Composing Messages (5 topics)

  • Create an Email Message
  • Format a Message
  • Check Spelling and Grammar
  • Attach a File
  • Enhance an Email Message

Sending and Receiving Messages Using Outlook (5 topics)

  • Send an Email Message
  • Read an Email Message
  • Reply to and Forward an Email Message
  • Print an Email Message
  • Delete an Email Message

Organizing Messages (3 topics)

  • Manage Email Messages
  • Move Email Messages into Folders
  • Open and Save an Attachment

Managing Contacts (4 topics)

  • Add a Contact
  • Sort Contacts
  • Find the Geographical Location of a Contact
  • Update Contacts

Scheduling Appointments (4 topics)

  • Explore the Outlook Calendar
  • Schedule an Appointment
  • Edit Appointments
  • Print the Outlook Calendar


Delegates should be able to: * Use a mouse * Type and use a keyboard * Navigate through Windows files and folders * Work with Windows – minimise, maximise, open and close

Course PDF