CompTIA A+ Certification 220-1001 Support Skills
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Classroom Virtual Classroom Private Group - Virtual Self-Paced OnlineOverview
This 5-day A+ 20119 objectives Part 1 event is a foundation-level course designed for IT professionals with around 1 year's experience, whose job role is focused on PC support.
Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues, apply troubleshooting skills, provide appropriate customer support, and understand the basics of virtualization, desktop imaging, and deployment.
Please note - The exam is not taken at the end of the course. Those wishing to book an exam for another time will need to purchase an exam voucher.
Objectives
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot display and multimedia devices.
- Install, configure, and troubleshoot storage devices.
- Install, configure, and troubleshoot internal system components.
- Explain network infrastructure concepts.
- Configure and troubleshoot network connections.
- Implement client virtualisation and cloud computing.
- Support and troubleshoot laptops.
- Support and troubleshoot mobile devices.
- Install, configure, and troubleshoot print devices.
Target Audience
The course is designed for delegates who have basic computer skills and who are interested in starting an IT career. The course is also designed for students who are seeking the CompTIA A+ certification.
Training Partners
We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.
Modules
Prerequisites
In order to sit this course, delegates should have a basic understanding of computers and have a working knowledge of Microsoft Client (Desktop) Operating Systems.
Relevant Certifications
Scheduled Dates
Please select from the dates below to make an enquiry or booking.
Pricing
Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.
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