M10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

5 Day Course
Hands On
Official Microsoft Curriculum
Code M10135

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


The primary audience of this course consists of people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field, typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous versions of Exchange Server.


Delegates will learn how to:

  • Install and deploy Exchange Server 2010.
  • Configure Mailbox servers and Mailbox server components.
  • Manage recipient objects
  • Configure the Client Access server role in Exchange Server 2010
  • Configure message transport in Exchange Server 2010
  • Configure the secure flow of messages between the Exchange Server organization and the Internet.
  • Implement a high availability solution for Mailbox servers and other server roles in Exchange Server.
  • Plan and implement a disaster recovery solution for Exchange Server 2010 servers.
  • Plan and configure messaging compliance
  • Configure Exchange Server permissions and configure Exchange Server security for internal and external access
  • Monitor and maintain the messaging system
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010
  • Configure the Unified Messaging Server role and Unified Messaging components.
  • Implement high availability across multiple sites and implement Federated Sharing.

Please note, this course is currently in development.  As such, content is subject to change.

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Deploying Exchange Server 2010 (3 topics)

  • Describe the infrastructure requirements to install Exchange Server 2010
  • Install Exchange Server 2010 server roles
  • Complete an Exchange Server 2010 installation

Configuring Mailbox Servers (3 topics)

  • Describe the Exchange Server 2010 administrative tools
  • Configure Mailbox server roles
  • Configure public folders

Managing Recipient Objects (3 topics)

  • Manage mailboxes in Exchange Server 2010 Manage other recipients in Exchange Server 2010 Configure e-mail address policies
  • Configure address lists
  • Perform bulk recipient management tasks

Managing Client Access (4 topics)

  • Configure the Client Access server role
  • Configure client access services for Microsoft Office Outlook clients
  • Configure Office Outlook Web Access
  • Configure Mobile Messaging access to Exchange Server mailboxes

Managing Message Transport (2 topics)

  • Describe message transport in Exchange Server 2010
  • Configure message transport

Implementing Messaging Security (4 topics)

  • Deploy Edge Transport server
  • Deploy an antivirus solution
  • Configure an anti-spam solution
  • Configure secure SMTP messaging

Implementing High Availability (3 topics)

  • Describe the high availability options in Exchange Server 2010
  • Configure high availability for Mailbox server databases
  • Deploy highly available non-Mailbox servers

Implementing Backup and Recovery (3 topics)

  • Plan backup and recovery
  • Back up Exchange Server 2010
  • Restore Exchange Server 2010

Configuring Messaging Policy and Compliance (5 topics)

  • Explain the messaging policy and compliance requirements and options
  • Configure transport rules
  • Configure journaling and discovery rules
  • Configure Messaging Records Management
  • Configure mailbox archiving

Securing Exchange Server 2010 (2 topics)

  • Configure role-based access control
  • Configure security for each Exchange Server role Configure secure Internet access to Exchange Server

Maintaining Exchange Server 2010 (3 topics)

  • Monitor Exchange Server 2010
  • Maintain Exchange Server 2010
  • Troubleshoot Exchange Server 2010

Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 (1 topic)

  • Transitioning to Exchange Server 2010 Overview Transitioning from Exchange Server 2003 to Exchange Server 2010


Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. Experience with the Microsoft Windows Server 2003 and Microsoft Windows Server 2008 operating systems. Experience with Active Directory directory services in Windows Server 2003 or Windows Server 2008. Experience managing backup and restore on Windows Servers. Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup. Fundamental knowledge of certificates and Public Key Infrastructure (PKI) Basic experience with Windows Mobile

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