Introduction to Change Management

2 Day Course

This course has been retired. Please view currently available Business Analysis Training Courses.


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Introduction to Change (3 topics)

  • How do people react to change?
  • Why does change fail?
  • Explore the impact and consequences of change

What is Cultural Change? (4 topics)

  • Understand how you can characterise a culture using a Cultural Web.
  • Explore how changing the cultural paradigm can impact a change programme.
  • How do national cultures differ?
  • Understand how cultural diversity can shape corporate cultures.

Preparing for Change (5 topics)

  • Developing a Case for Change.
  • Who are the stakeholders?
  • Assessing Stakeholder concerns and potential resistance to change.
  • Assessing the readiness for change.
  • Establishing an appropriate governance structure.

People Change Management Plan (5 topics)

  • Defining the principles on which the change will be managed. Developing a Change Management Plan.
  • Change Agents.
  • Developing a Communication strategy and plan.
  • Aligning with the project or programme plan.
  • Creating a reinforcing change process.

Initiating and Sustaining Change (3 topics)

  • Training programmes.
  • Managing the challenges that arise in initiating change.
  • Aligning the organisation.

Sustaining Change (2 topics)

  • Managing the challenges that arise in sustaining a change.
  • Continuous improvement.

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