BCS Certificate in IS Consultancy Practice

5 Day Course
Official Curriculum
Code TPBCPC

This course has been retired. Please view currently available BCS/ISEB Training Courses.

Modules

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Structure of the IT/IS industry and the roles of IS consulting (2 topics)

  • Types of organisations involved, how they have evolved and where they operate
  • The role of the internal consultant

Introduction, Scoping and Planning (5 topics)

  • Gaining entry
  • Contracting
  • Stating a consultancy assignment
  • Strategic analysis tools
  • Meeting the client and qualifying opportunities

Business Environment Analysis (6 topics)

  • Identifying problems and clarifying requirements
  • Managing the customer's needs
  • Business activity modelling and process modelling
  • Stakeholder analysis
  • The soft systems methodology in consulting
  • Solution identification

Solution Definition (4 topics)

  • 'As is'-'To be' gap analysis
  • Diagnosis and generation of options
  • Creative thinking
  • Critical success factors and key performance indicators

Proposals and Contracts (8 topics)

  • Bid management
  • Invitations to tender, requests for information and requests for proposals
  • Proposals
  • Best and final offers
  • Proposal evaluation
  • Contracts and agreements
  • Work packages
  • Intellectual property rights

Solution Appraisal (4 topics)

  • Financial planning
  • Charging
  • Investment appraisal
  • Evaluation and measurement of solutions

Programme and Project Management (4 topics)

  • The Project Initiation Document
  • Programme/project governance and PRINCE2
  • Quality management
  • Change control

Understanding Teams (5 topics)

  • Working in consultancy teams
  • Negotiation and influencing skills
  • Motivation
  • Written communication and report writing
  • Effective presentations

Disengagement and Expansion (3 topics)

  • Termination and withdrawal from an assignment
  • Benefits confirmation
  • Evaluation and follow-up

Managing the Customer/Consultant Relationship (4 topics)

  • The effective use of consultants
  • Issues for sole practitioners
  • Dealing with conflict
  • The effective use of time

Prerequisites

Candidates for the examination must have at least 4 years experience in the IT/IS industry.

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