CICUM: Implementing Cisco Unified Messaging (IUM)
This course has been retired. Please view currently available Cisco Collaboration Training Courses.
An Overview of a Cisco Unified Communications System
Cisco Unified Communications General Setup
Unified Communications Subscribers: A Complete Reference
Unified Communications System Monitoring and Maintenance
Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino. Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc.