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Getting the Results You Want

1 Day Course
Code MPDGRYW

This course has been retired. Please view currently available Personal Skills Training Courses.

Modules

Course Content (23 topics)

  • Introduction
  • Creative Problem Solving and You
  • Personal Objectives
  • Overview
  • Breaking Out of Your Box
  • Part One - Defining and measuring the problem
  • Looking at Problems
  • Defining and Measuring your 'Problems'
  • Six Honest Serving Men
  • Pondering - Stop Thinking
  • Part Two - Identifying the possible causes
  • Brainstorming
  • Cause and Effect - Fishbone technique
  • Process Mapping
  • Part Three - Generating Solutions
  • Running a Creative Session
  • How Creative are You?
  • Deciding Your Options - Lateral Thinking
  • Part Four - Implementing solutions
  • Pareto Analysis
  • Alternative Solutions
  • Supporting Change
  • Actions
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