CCM: Cisco Unified Communications Manager 7.0

5 Day Course
Hands On
Official Curriculum
Code CCM

This course has been retired. Please view currently available Cisco Collaboration Training Courses.

Modules

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Getting Started with Cisco Unified Communications Manager (3 topics)

  • Understanding Cisco Unified Communications Manager Architecture
  • Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
  • Installing Cisco Unified Communications Manager

Configuring Cisco Unified Communications Manager (3 topics)

  • Understanding Cisco Unified Communications Manager Administration Options
  • Managing Services and Initial Configuration of Cisco Unified Communications Manager
  • Managing User Accounts in Cisco Unified Communications Manager and LDAP integration

Enabling On-Net Calling and Off-Net Calling (7 topics)

  • Understanding Endpoints in Cisco Unified Communications Manager
  • Implementing IP Phones
  • Implementing MGCP/H.323 Gateways in Cisco Unified Communications Manager
  • Configuring Cisco Unified Communications Manager Call Routing Components
  • Implementing Cisco Unified Communications Manager Digit Manipulation
  • Implementing Calling Privileges in Cisco Unified Communications Manager
  • Implementing Call Coverage in Cisco Unified Communications Manager

Implementing Media Resources, Features, and Applications (3 topics)

  • Implementing Media Resources
  • Configuring Cisco Unified Communications Manager User Features
  • Configuring Presence-Enabled Speed Dials and Lists and BLF Pickup

Implementing Multisite Deployments (5 topics)

  • Implementing Multisite Connections
  • Implementing a Dial Plan for Multisite Deployments
  • Implementing Centralized Call Processing Redundancy
  • Examining Remote Site Redundancy Options
  • Implementing SRST and MGCP Fallback

Implementing Bandwidth Management and Call Admission Control (2 topics)

  • Implementing Bandwidth Management
  • Implementing Call Admission Control

Implementing Features and Applications for Multisite Deployments (2 topics)

  • Implementing Extension Mobility
  • Implementing Cisco Unified Mobility

Prerequisites

Delegates should meet the following prerequsities: * Have a working knowledge of LANs * Knowledge of traditional public switched telephone network (PSTN) operations. * Fundamental knowledge of converged voice and data networks.

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