Managing Change

2 Day Course

This course has been retired from the public schedule. The Manage Relationships Enable Change course is recommended as an alternative.


Course Outline (30 topics)

  • Establish personal objectives for the course
  • Types of organisational change
  • Personal resources of resistance to change
  • Stakeholder mapping
  • Developing a stakeholder commitment chart
  • Resistance to change and self-esteem
  • A three-step model of change
  • Force field analysis
  • Tactics for overcoming resistance to change
  • Reducing employee stress
  • Stages of reaction to negative change
  • Managing people through change
  • Self-protective behaviour
  • Manipulation and defensiveness
  • Inspirational and instrumental leadership
  • Responsive evaluation approach
  • Facilitating transformational change
  • Stages of reaction to positive change
  • Managing positive change
  • Challenging resistance to change
  • Change management case study and review
  • Completion of a personal action plan
  • Related courses
  • Assertiveness skills
  • Chairing and managing meetings
  • Facilitation skills
  • Influencing skills
  • Leading teams
  • Motivate your team to achieve work at its best
  • Successful business presentations