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Train the IT Trainer

2 Day Course
Code MPDTITT

This course has been retired. Please view currently available Personal Skills Training Courses.

Modules

Course Outline (19 topics)

  • Establish personal objectives for the course
  • Qualities of an IT trainer
  • The training process
  • Developing a lesson plan
  • Principles of adult learning
  • Learning styles and how these apply
  • Analysing your training group
  • Structuring a lesson plan
  • Delivery of a one-to-one training session and feedback
  • Building rapport with trainees
  • Trainer questioning and listening skills
  • Positive, negative and neutral words and phrases
  • Trainer presentation skills
  • The use of visual support
  • Handling challenging trainees
  • Coping with stress and handling nerves
  • Evaluating the training you deliver
  • Delivery of a group training session and feedback
  • Completion of a personal action plan

Prerequisites

Working knowledge of one Microsoft application e.g. Word or Excel. Please bring along any materials that you will require to deliver your training sessions

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