ITIL Managing Across The Lifecycle

5 Day Course
Official ITIL Curriculum
Code itilMALC

Book Now - 3 Delivery Methods Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online

Overview

The intent of the Managing across the Lifecycle (MALC) qualification is to give delegates the skills to support an organisation's service delivery by bridging the service lifecycle stages. The qualification demonstrates that delegates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value.

The ITIL® Qualification in Managing across the Lifecycle Certificate is the final module in the Service Lifecycle and/or Service Capability modules that lead to the ITIL® Expert in Service Management.

Certification:

  • The exam will be 2 hours, rather than 90 minutes as now
  • It will be case study based - which is used during the course to allow familiarisation prior to the exam
  • There are 10 questions rather than 8, although still graduated, and most use the case study
  • Pass mark remains at 70%

Target Audience

  • Individuals who require a business and management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization
  • Individuals seeking the ITIL Expert in IT Service Management certificate, for which this qualification is the final mandatory module
  • Individuals seeking progress towards the ITIL Master in IT Service Management, for which the ITIL Expert in IT Service Management certificate is a prerequisite
  • Please be aware, this course also provides 35 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.

Modules

Lifecycle and Capability Certification (7 topics)

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

Prerequisites

Delegates wishing to be trained and examined for this qualification must already have two (2) credits from the ITIL v3, 2011 or v4 Foundation certificate (or have the ITIL v2/v3 Foundation bridge) and must, as a minimum, have obtained a further 15 credits to a total of at least 17 credits. 15 credits can be obtained from ITIL Intermediate qualifications. Some credits from earlier ITIL qualifications and complementary qualifications can also count towards 15 credits. Holders of ITIL Expert Certificate in IT Service Management are also eligible.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.

Pricing

Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price Oct Nov Dec Jan Feb Mar
ITILMALC
Virtual Classroom (Attend From Anywhere)
5 Days $3,720
ITILMALC 5 Days $3,720
MALC 5 Days $2,595
ITILMALC 5 Days $3,720
ITILMALC
Manchester (Oxford St)
5 Days $3,720
MALC
Virtual Classroom (Zoom Virtual Centre)
5 Days $2,595

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