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Sun Fire Midrange Server Maintenance

3 Day Course
Hands On
Official Sun Microsystems Curriculum
Code SM-340

Book Now - 1 Delivery Method Available:

Scheduled Online Onsite

Overview

The Sun Fire Midrange Server Maintenance course provides students with the information needed to install, configure, maintain, and troubleshoot the Sun Fire V1280/E2900, 3800, 4800/E4900, 4810, and 6800/E6900 midrange servers. Additionally, students remove and replace system components, and troubleshoot common hardware and firmware issues.

Course Objectives

Upon completion of this course, students should be able to:

- Provide an overview of the product goals, customer roles, major system components; reliability, availability, and serviceability (RAS) features; information resources; and troubleshooting tools for Sun Fire midrange servers
- Set up and configure the system controller and navigate platform and domain shells
- Perform common administrative and maintenance tasks at the platform and domain levels
- Identify, describe, remove, and replace field-replaceable units (FRUs)
- Troubleshoot common faults in Sun Fire midrange servers

Who Should Attend

Students who can benefit from this course are field engineers, senior service providers, senior systems engineers, system maintainers, and anyone responsible for self maintaining midrange networked database servers.

Note: This course is intended for students who maintain their own systems.

View detailed Course Modules

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Modules

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Introducing the Sun Fire Midrange Servers (6 topics)

  • List the functional goals of the Sun Fire midrange server product line
  • Locate Sun Microsystems web sites containing important Sun Fire midrange server information
  • List the server models that comprise the Sun Fire midrange server product line
  • Identify the input and output (I/O) components that the Sun Fire Midrange servers support
  • Describe the key features of each Sun Fire midrange server model
  • Power on and off each Sun Fire midrange server

Field-Replaceable Units (13 topics)

  • Describe the various administrative and service layers on the Sun Fire midrange server products
  • Describe the Sun Fire midrange server FRU strategy
  • Locate and describe the function of the Sun Fire midrange server system controller boards
  • Locate and describe the function of the Sun Fire midrange server system boards
  • Locate and describe the function of the Sun Fire midrange server I/O boards
  • Locate and describe the function of the Sun Fire midrange server Sun Fireplane switchboards
  • Locate and describe the function of the Sun Fire midrange server baseplane and centerplanes
  • Locate and describe the function of the Sun Fire midrange server AC and DC power distribution FRUs
  • Locate and describe the function of the Sun Fire midrange server fan tray assemblies
  • Locate and describe the function of the Sun Fire midrange server FrameManager
  • Locate and describe the function of the Sun StorEdge D240 media tray
  • Install and administer the console
  • Install the server in a rack configuration

Platform Assessment and Management (21 topics)

  • Describe an overview of the Sun Fire V1280/E2900 server platform administrative functions
  • Perform user maintenance and administrative functions using the Lights-Out Management (LOM) shell
  • Display and change system controller parameters by using LOM shell commands
  • Monitor the Sun Fire V1280/E2900 server platform by using LOM shell commands
  • Power cycle the Sun Fire V1280/E2900 server with LOM shell commands and with the front panel power rocker switch
  • Identify the administrative and service tasks that you can perform with the platform shell
  • Identify the platform shell commands you can use to display system information, set up system parameters, and test system hardware
  • Describe three methods you can use to connect to the system controller shells
  • Describe how to navigate between shells on the Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 servers
  • Configure the platform and system controller by using the platform shell
  • Display and change system controller parameters by using the platform shell
  • Describe how to manage the system controller for reboot and failover operations
  • Describe how to use system controller commands to monitor platforms and domains
  • Describe how to power on and off the system components
  • Describe how to update the platform firmware
  • Describe the capability and effects of splitting the Sun Fire 3800, 4800/E4900, 4810, 6900/E6900 servers into segments and domains
  • Describe how to start, stop, and power-cycle domains
  • Describe how to perform device configuration with OpenBoot programmable read-only memory (PROM) to add or remove devices from a Sun Fire midrange server
  • Describe OpenBoot PROM capabilities
  • Describe how to use OpenBoot PROM to represent interconnected buses and their devices in a device tree
  • Describe how to map Sun Fire midrange server physical devices

Troubleshooting the Sun Fire Midrange Servers (17 topics)

  • Describe the basic architecture of the Sun Fire server system
  • Describe the two levels of Sun Fireplane interconnect switches
  • Describe how the system boards provide CPU and memory resources to the operating system in Sun Fire midrange servers
  • Describe how Sun Fire midrange servers use PCI and cPCI I/O assemblies
  • Describe how the Sun Fireplane interconnect plane is the main system bus of the Sun Fire family of servers
  • Describe the different integrated service processors supported by the Sun Fire midrange server architecture
  • Describe the troubleshooting methodology for fault analysis and diagnosis of failed components
  • Describe the system tools available for gathering background information on Sun Fire midrange server problems
  • Describe the testing tools available for isolating faults in the Sun Fire midrange servers
  • Describe how Sun Fire midrange servers use parity to detect system interconnect errors
  • Describe how Sun Fire midrange server subsystems can use error correcting code (ECC) to recover from errors
  • Describe how console port error messages are reported to help isolate faulty components in the console bus hub (CBH)
  • Describe how Sun Fire midrange server environmental faults are reported
  • Describe the enhanced availability features implemented in the new firmware update 5.15.3
  • Describe how blacklisting is used to reconfigure Sun Fire midrange server hardware to avoid parts with errors
  • Describe how domain shell operating messages provide an aid to troubleshooting a system error in Sun Fire midrange servers
  • Recover from a hung domain

Prerequisites

To succeed fully in this course, students should have: - Knowledge of the Solaris Operating System (Solaris OS) and UNIX - Knowledge of network administration - Experience with system hardware replacement - Knowledge of Sun Management Center 3.0 software - Knowledge of using SunVTS in troubleshooting - Experience troubleshooting and maintaining workgroup and enterprise servers
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